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CB Unauthorized Charges Review of Csassist II
Csassist II

Csassist II review: didn't follow their own terms of service 1

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Author of the review
11:59 pm EDT
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They said free lifetime membership when joining at least two other websites on their list. I did so and sent in confirmation emails to the email address this website required, however they didn't reply and billed me and never gave me a free lifetime membership. I complained and they didn't listen, saying that I didn't follow the terms of service, requiring me to confirm sign-up w/2 sites, yet I did and they ignored my statement that I did. They told me to call their customer service, and after calling a few times and it saying I can't leave a message or talk to anyone (yes the voicemail said that), I emailed and said they should credit me or I'll do a chargeback w/my credit card. I suggest instead of trying to deal with them, to simply go directly to your credit card company and initiate a charge back *after* at least one attempt via email to get it resolved.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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Richard P. Korf
Ithaca, US
Aug 14, 2009 3:52 pm EDT

For several months I have been charged $39.95 on my Chase VISA card from this company, unknown to me and whose phone number is not functioning.

Richard P. Korf
316 Richard Pl
Ithaca, NY 14850

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