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Csassist II / didn't follow their own terms of service

1 United States Review updated:
Contact information:

They said free lifetime membership when joining at least two other websites on their list. I did so and sent in confirmation emails to the email address this website required, however they didn't reply and billed me and never gave me a free lifetime membership. I complained and they didn't listen, saying that I didn't follow the terms of service, requiring me to confirm sign-up w/2 sites, yet I did and they ignored my statement that I did. They told me to call their customer service, and after calling a few times and it saying I can't leave a message or talk to anyone (yes the voicemail said that), I emailed and said they should credit me or I'll do a chargeback w/my credit card. I suggest instead of trying to deal with them, to simply go directly to your credit card company and initiate a charge back *after* at least one attempt via email to get it resolved.

Om
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  • Ri
      14th of Aug, 2009
    0 Votes
    Csassist II - unauthorized credit card deducctions
    CSASSIST II
    California
    United States
    Phone: 1-866-7213556

    For several months I have been charged $39.95 on my Chase VISA card from this company, unknown to me and whose phone number is not functioning.

    Richard P. Korf
    316 Richard Pl
    Ithaca, NY 14850

    607 -273-0508
    607-280-5645

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