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Crunchyroll.com / This company took out money from my account

1 United States
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This company stole money from my account. I decided to try this site because they had the English version of an anime I want to see. I joined the site and sighed up for the free trial. After I finished watching the anime I decided to cancel my account. But I couldn't do that! Every time I tried an error message appeared. I tried to contact customer service but it took them 3-5 days to respond. By the way, they don't even have a phone number! Later I received a message stating my account was successfully deleted. But those were lies! They also charged me three times for who knows what! They took $50 from me and in the end refunded me only $5! Horrible company! I really hate it!

Ba
Jan 12, 2016

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