- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
they took money for so-called free option
People, be careful, because the company www.crunchyroll.com is taking money for the services. They offered to watch the apps and movies, and there were different option. It had free option, but it wasn’t free at all, because I have chosen it, but money was taken from my account. I noticed it too late. I tried to cancel this option, but I needed the confirmation from the rep. But I got nothing, because this person decided to ignore me and tried to avoid all my emails.
their membership was total crap
I registered on the website www.crunchyroll.com. As well as I paid for the gold membership, but these jerks took money from me within couple of minutes. Unfortunately, their website worked with problems and I couldn’t log in. All my emails and complaints to the moderators were ignored. The website is real waste of time and money, so stay away from them.
they continued to take money from me
People, stay away from the website www.crunchyroll.com. I had a subscription for them, but it finished couple of days ago. I checked my account and it turned out that they continued to take money from my account. WTF? I tried to find their contact info, but it was impossible. I wonder if there are people, who faced the same problems. Please, share this info and post comments about your things with them.
difficult to stop membership
I don’t advise you to visit the website www.crunchyroll.com. I went to this website and watched the videos, but it was horrible. These videos stopped all the time and the resolution was also bad. So don’t waste your money and time on this website, ‘coz you won’t return money and it was very difficult to cancel my membership. So, please post comments and share your vies about this website.
this sounds fishy, i had a account with them. i canceled with no issues. while i was a member they did not ask me for money, and the videos worked fine. check your internet, there might be a receiving issue with viewing videos online.
waste of time and money
The site promises a free trial for two weeks to watch anime. In reality, these shows can be seen for free. Second, when the trial is over, payment or working for them is required to view these shows. Again, waste of time and money. They say that their site has no viruses. It is most likely true, but the amount to subscribe to their website is about the same amount you can use to get decent virus protection software. Don't pay these guy to watch something that they do not own.
Keep getting charged for something I've never used or signed up for, never even heard of it, Google Ellation for 69.99..
I have no clue what this is and why they trying to charge me for it.. someone help?
I'm glad that I always have my cash app card locked so I don't get charged for nonsense like this!
Plus I've never signed up for any crunchroll membership, ever.. never heard of it
I have the mature content turned off, so while trying to find a kid friendly anime to watch with my kid i watched episode 1 of goblin slayer and 10 minutes into the anime it shows a girl getting gang raped by goblins! Unacceptable!
I need my premium account be activated as i got billed since 19 NOV
This sounds like a fake review, while some of the info is true. Viruses are not, while on the Internet no matter where you go there is a chance of getting a virus. when a company states they are virus free, that means when you link to them you wont get any. if you go to another webpage or have a add on that a virus "likes" they will go after that program linked to the Internet. i could claim that complaints board gives me viruses. But that would be false since i have 7 tabs open and I'm using a public wifi. Public wifi is not safe to link to due to possibility of getting a virus. I know i wont cause i have good protection. Though i will get some i don't know i have.
About Crunchyroll / Ellation
One of the most significant advantages of Crunchyroll is its vast collection of anime titles. The platform offers a wide range of anime genres, including action, adventure, romance, comedy, and more. Users can access popular anime series such as Naruto, One Piece, Attack on Titan, and My Hero Academia, among others. Additionally, Crunchyroll offers simulcasts of new anime episodes, which means that users can watch the latest episodes of their favorite anime series as soon as they are released in Japan.
Apart from anime, Crunchyroll also offers a vast collection of manga titles. Users can read manga online or download them for offline reading. The platform has a comprehensive collection of manga genres, including shonen, shojo, seinen, and more. Users can access popular manga titles such as Attack on Titan, Naruto, and One Piece, among others.
Crunchyroll also offers a collection of Asian dramas, including Korean dramas, Chinese dramas, and Taiwanese dramas. Users can access popular dramas such as Boys Over Flowers, My Love from the Star, and The Heirs, among others.
In addition to its vast collection of content, Crunchyroll offers several features that enhance the user experience. For instance, users can create a watchlist of their favorite anime, manga, or dramas. The platform also offers a recommendation system that suggests content based on the user's viewing history. Additionally, users can access Crunchyroll on various devices, including smartphones, tablets, and smart TVs.
In conclusion, Crunchyroll is a fantastic platform for anime, manga, and Asian drama enthusiasts. Its vast collection of content, user-friendly interface, and additional features make it a must-have for anyone who loves anime, manga, or Asian dramas.
Crunchyroll / Ellation Customer Reviews Overview
One of the most significant advantages of Crunchyroll is its vast collection of anime and manga titles. The platform offers a wide range of shows, from classic series to the latest releases. Users can easily browse through the library and find their favorite titles, thanks to the platform's intuitive search and recommendation system.
Another positive aspect of Crunchyroll is its user-friendly interface. The platform is easy to navigate, and users can quickly find the content they are looking for. The website is well-designed and visually appealing, making it a pleasure to use.
Crunchyroll also offers excellent customer service. Users can contact the support team via email or live chat, and the response times are fast. The platform also has an extensive FAQ section that provides answers to common questions.
Overall, Crunchyroll is a fantastic streaming service that offers a vast collection of anime, manga, and Asian dramas. The platform is user-friendly, affordable, and offers high-quality video streaming. Its extensive library and excellent customer service have earned it numerous positive reviews from its users.
Overview of Crunchyroll / Ellation complaint handling
-
Crunchyroll / Ellation contacts
-
Crunchyroll / Ellation phone numbers+1 (415) 796-3560+1 (415) 796-3560Click up if you have successfully reached Crunchyroll / Ellation by calling +1 (415) 796-3560 phone number 0 0 users reported that they have successfully reached Crunchyroll / Ellation by calling +1 (415) 796-3560 phone number Click up if you have UNsuccessfully reached Crunchyroll / Ellation by calling +1 (415) 796-3560 phone number 0 0 users reported that they have UNsuccessfully reached Crunchyroll / Ellation by calling +1 (415) 796-3560 phone number+1 (415) 796-3561+1 (415) 796-3561Click up if you have successfully reached Crunchyroll / Ellation by calling +1 (415) 796-3561 phone number 0 0 users reported that they have successfully reached Crunchyroll / Ellation by calling +1 (415) 796-3561 phone number Click up if you have UNsuccessfully reached Crunchyroll / Ellation by calling +1 (415) 796-3561 phone number 0 0 users reported that they have UNsuccessfully reached Crunchyroll / Ellation by calling +1 (415) 796-3561 phone number
-
Crunchyroll / Ellation emailsfeedback@crunchyroll.com100%Confidence score: 100%Support
-
Crunchyroll / Ellation address835 Market St., Fl. 7, San Francisco, California, 94103-1901, United States
-
Crunchyroll / Ellation social media
Most discussed Crunchyroll / Ellation complaints
waste of time and moneyRecent comments about Crunchyroll / Ellation company
waste of time and money
Mandy
14 reviews
Acorn TV
32 reviews
ReelzHot
14 reviews
Disney+
4 reviews
Napster / Rhapsody International
40 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.