I am a VERY careful shopper online to make sure I'm not roped into something I don't want. I ordered Crunchless Abs, being very careful (online) to watch their marketing ploys to get you to purchase more and more DVDs. So, my first shipment comes and everything is fine.
Then you start receiving auto shipments that you didn't sign up for. I printed my receipts and read the papers that came with the first shipment. NOTHING indicates you have just enrolled in automatic shipments. The two DVDs I just got were $50. Ridiculous!
I'm SO sick of infomercials doing this sneaky back door marketing crap.
So, I call the 800# listed on the paper inside my shipment. I am on hold for 30 minutes waiting for a live person! Hey, I've a headset jerks, I'll wait it out!
I attempt to be very polite with this person that finally anwers. She proceeds to try and coax me into keeping my autoshipment... free shipping, blah blah blah. I mean, just how many abs workout videos does one need from ONE lady! She basically talks to me like I'm stupid and clearly missed that I'm in autoship.
Watch out! These infomercial freaks will stick it to you! I had a similar problem with Tony Little and all his products. They are incredibly pushy, rude and obnoxious!
If you cancel your autoshipment, write down the name of the person you talk to and ask for your cancellation/confirmation number. If you don't ask, they won't give it to you!
I'm done ordering through infomercial 800# or websites. No wonder these companies are all over the news with customers who are suing them for false advertisement and marketing cons!
"If your customers are happy, they will tell their friends. If your customers are UNHAPPY, THEY WILL TELL EVERYBODY!"