Crunch Fitness reviews and complaints 1
View all 417 complaintsCrunch Fitness - billing harassment
I canceled my membership in january 2014 and crunch kept billing me. After weeks of trying to get a hold of someone who could help me, I was issued a refund check. I left the country for several weeks only to return and find they began charging again. And again I tried for weeks and weeks to unsuccessfully reach someone and today I received a vicious call from a collections agency telling me my account was past due. I called again and was told i'd get a call back immediately. It has been two hours. They have been nothing but ridiculous and I cannot believe the frustration their inability to follow through has caused and now my credit is in jeopardy. Do not ever join crunch gym!
The complaint has been investigated and resolved to the customer’s satisfaction.
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The same thing happened to me exactly...and still they haven't stopped. anyone want to make a class action lawsuit. I'm ready.