SUBMIT A COMPLAINT

[Resolved] Crown Food Cartshot dog cart / they sold incomplete and different product

Da Feb 20, 2017 Kresgeville Pennsylvania Review updated:

Bought a hot dog cart from crown food carts from there website its comes fully assembled I paid $2900 the hot dog cart that I received did not resemble what I ordered on the website it was poorly build with cheap material and it was incomplete it was not worth $300 it looked like they bought it from china and are reselling it when I contacted the company they told me I was trying to scam them

Crown Food Carts
Crown Food Carts
Crown Food Carts
Crown Food Carts
Crown Food Carts

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Updated by damuka, Feb 20, 2017

    Crown food carts is buying cheap carts from china and reselling them

  • Crown Food Carts Customer Care's Response, Aug 30, 2017

    To address this customer's false compliant which seems to be the only people who write on sites like this because its full of fools just like them. The customer David Kamau placed the order. Upon shipping Mr Kamau did not make the residents of the the property he was shipping anything to their address. FedEx stated the 100 people located at the address refused the carts delivery and it took 7 days to reach Mr Kamau to inform him FedEx Freight was attempting delivery and his so called friend refused the delivery. As you will see on the attached images the cart was delivered and accepted by the customer. Mr Kamau then used his own third party sea shipping company after we delivered the cart to him in Maryland and sent the cart to Kenya, it took over 2 months to reach Kenya and clearly was damaged during its 2 month sea trip across the world. We are not responsible for Damages caused by a third party company hired by Mr Kamau not associated with our company. We delivered the cart in pristine condition to Maryland. Not Kenya! False and misleading complaints harm lively hoods and businesses, also encourage others to accuse and second guess our company when the information they inquire is false written by ignorant person .We ask that current and future customers ignore this complaint and take our response and details provided by our company in consideration prior to taking the word of misleading individual.

    Thank you

    hot dog cart / they sold incomplete and different product
    hot dog cart / they sold incomplete and different product
    hot dog cart / they sold incomplete and different product
  • Crown Food Carts Customer Care's Response, Aug 31, 2017

    Beast? More like a 3 year old cry baby who cant get his way so he jump's up and down until he does. Well sir you should not have accepted the package like any normal human but you did so we didnt rip you off as you claim. The rest of the parts are in transit but your state was hit by Hurricane Harvey in the process, are you writing a complaint on God too? You come here to harm our company when you should be a few towns away from your residence assisting victims of Harvey! Oh I get it your brother plays for the Saints so your to good to give back. Im glad you posted these pictures because it makes you look like the fool you are and proves we didnt rip you off! Its called welcome to the business world of shipping and we would do whatever required to make your experience better but hard to do when you try to harm us, threaten us, etc instead of being an adult. We are not going back and fourth with you. Please contact our office to further remedy this issue.

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Comments

  • Kv
      Jul 26, 2017

    I got scammed for $1600 for windows and awning. This isn't a company, it's a guy who is scamming many people for thousands of dollarsz

    It's not a company at all!!!' Just a thief

    0 Votes
  • Kv
      Aug 30, 2017

    This is what you get from the "company" after having the worst service, no communication and paid $1663.23 for two drop in windows fully assembled with easy install. No windows, no awning. All I got was that piece that which I couldn't even work with and they said it was UPS fault. That was hilarious and pissed me off at the same time but It was embarrassing when they dropped it off cause they were so confused just as this company has left me since I clicked the button to pay them. They didn't even bother to package 📦 it in cardboard. It was dented and scrapped up. Look like a 2 year old put it together. So disrespectful. And I hope they comment on here with some [censor] lie. Call me at [protected] and I'll tell you about these scammers. I missed my whole
    summer for my first business I've started. It was and still is devastating. But they will get what they
    deserve. Don't buy from this company. They are liars, scammers and terrible people. If you have questions you can contact me. Kevin.[protected]@ymail.com

    Ps-

    Hi scammers, I'll put all of you in prison, I told you not to [censor] with me out of all these people you e scammed and you did🖕🏻 Messed with the wrong beast and your a field mouse.

    0 Votes

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