Crisis Education / 20% Restocking Fee for Returns

Austin TX, United States
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I ordered water filters through a video sales letter that came from someone else so I really had never heard of Crisis Education until the order acknowledgment email arrived with one having that name on it. After over a week, I received the water filter and was not at all happy with the quality for the money I spent so I contacted Crisis Education to let them know I wanted to return it. It was at that time that I found out they would be charging me over $78.00 for the privilege of returning unwanted merchandise. There was no mention of this fact on the order form that I filled out. In over 25 years of purchasing through the mail, I have never encountered such a high restocking fee and of course, these days they are very rare if they are happening any where else at all. I recommend completely avoiding this company as they do it for other products as well.

Jun 18, 2015

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