Went in to return a phone bought three days prior and the clerk was so rude to an older man before us. Between two clerks noone was trained to execute a refund and asked us to come back another day when the manager was there. After telling him they need to know all aspects of a retail purchase, he yelled very loudly and sarcastically "THANK-YOU AND GOODBYE repeatedly until we were out of the store. No sorry, nothing. Horrible "bedside" manner and the worst in-person customer service experience I can remember.