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Crescent Processing Company / SCAM

1 CA, United States

I am unable to use their service because the requirements for each purchase processed is far too cumbersome (they require that I fax to them copies of the customer's PO, my SO, the invoice(s) as well as Proof of Delivery...all for a retail environment). When I complained to the customer service department, they told me that the requirements were due to the fact that the salesman had set my account up wrong and that there was no way to change it now, but that if I wanted to terminate their service it would cost me $495.00. I've reluctantly been paying the $12.50 monthly service fees and will cancel this August when my contract is up. But, now they're charging me an additional $19.08 per month for not processing any transactions with their service.

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