Creditxtra reviews & complaints
The good, the bad, and the ugly - discover what customers are saying about Creditxtra
Welcome to our customer reviews and complaints page for Creditxtra. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Creditxtra.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Creditxtra's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Creditxtra, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Creditxtra. Your feedback is an important part of our community and will help others make informed decisions.
Taking money out my bank unauthorised
Creditxtra has been taking money out of my bank unauthorised, i dont even no how they got my details, i had never heard of them before untill i looked them up after i saw them on my bank statment. when i first saw it i thought itr was a one off so didnt take much notice but now i would say theyve took at least 80 pounds out, what can i do to get my money back?
direct vdebit
My bank account has been debited with 8.99GBP after browsing loan companies on the internet. I haven't a clue where or when it happened or how to contact them to get it back
The complaint has been investigated and resolved to the customer’s satisfaction.
Hi,
My name's Alex and I work for Loanfinder, CreditXtra is our online monthly product that gives you visibility of your credit file and much more. I was really sorry to stumble across your post. My job at Loanfinder is to make the experience of using Loanfinder as perfect as it can possibly be, so I'm sure you can understand how upset I am to hear that you're not satisfied with the service you've received.
Please contact me directly on alex.coles@loanfinder.co.uk so that I can find out who you are and investigate your case properly.
Regards,
Alex
Avoid Creditxtra at all costs
I was aware of the charge they took originally but was NOT aware of the £8.99 rolling card payment that this company charges. NOT happy at all.
hi my name is Deone Hunter i have had 8.99 taken out of my account for the past 10 months and i want it to stop i am a disabled girl and i cant afford to have money taken from my account all the time if it dont stop i am going to go to the police about it
This is creditxtras number! [protected]!
Same here, £8.99 a month taken from my mentaly disabled husband for the last 9 months. Heads will roll for this I can assure you!
Hi
Loanfinders is a con! They have been taken money out my account for well over a year! I dont remember signing up for anything and have had no emails, letters or phone calls from this company! I emailed the company and the man from the above comment and not heard back from anyone yet. I will be taken this matter further. I stronly recommend that you stay away from this company!
Regards
Dee
Hi,
My name's Alex and I work for Loanfinder, CreditXtra is our online monthly product that gives you visibility of your credit file and much more. I was really sorry to stumble across your post. My job at Loanfinder is to make the experience of using Loanfinder as perfect as it can possibly be, so I'm sure you can understand how upset I am to hear that you're not satisfied with the service you've
received.
Please contact me directly on alex.coles@loanfinder.co.uk so that I can find out who you are and investigate your case properly.
Regards,
Alex
Elevating the Voice of the Consumer
At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.
We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.
We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.
ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.
Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.
They are theives! Call them! Cal your bank and get your money back! Keep calling them and cancel your card because they will continue to steal your money [protected]
EVERYBODY THIS IS THEIR NUMBER OR AT LEAST THE COMPANY THAT REPRESENTS THEM! [protected] tell everyone!
Yes this has happened to me too! What can we do to get our money back..
This has happened to me too! How do we get out money back?
Hey This has been happening to my partner over 6 months now weve never heard of them before how did they get his bank details please help!
Hi,
My name's Candice and I work for Loanfinder, we provide an online monthly product called CreditXtra. I was really sorry to stumble across your post. My job at Loanfinder is to make the experience of using Loanfinder as perfect as it can possibly be, so I'm sure you can understand how upset I am to hear that you're not satisfied with the service you've received.
CreditXtra is an online monthly product which gives you the visibility of your credit file and lots more. When you make an application to Loanfinder, you're given the opportunity to sign up to CreditXtra and you get 30 days free-trial. We offer a no-quibble refund policy, please contact me directly on candice.gallab@rgroup.co.uk so that I can find out who you are and investigate your case properly.
Regards,
Candice