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Credit One Bank

Credit One Bank review: credit card scam! 60

J
Author of the review
12:00 am EST
Review updated:
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This is one of the very worst scam credit cards ever. The charges are through the roof ($69 enrollment fee, $69 annual fee, 23% taxed on if you pay late + $29 late payment fee, etc etc). This company logo looks like Capitol One, and the whole junk mail looks like Visa is sending it themself. It had my name printed on it, so now I'm going to find out how they got my name. They even have a debt management program for their customers who file for bankruptcy! SCAM SCAM SCAM SCAM SCAM.

60 comments
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Tee76
Detroit, US
May 21, 2009 12:39 pm EDT

They now charge you $10 to pay your bill online, thtas up from a few weeks ago where it only cost $7 to pay online.

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STYLE
Miami, US
Mar 08, 2009 10:44 am EDT

The Charged me a 0.12 cents finance charge on a "0" Balance!, I got a notification that they also charged me a late fee of 44.00. All this from a 0 balance. Im calling my attorney. This is a sham!

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EryBeary2001
Macon , US
Mar 02, 2009 9:24 am EST

I have been trying to get in touch with this company since last week Friday and I have gotten absolutely no answer from customer service! I am immeasurably angry, because now my credit is messed up with me coming out of college, and I am trying very hard to correct it by paying them as a company directly. STAY AWAY FROM THIS COMPANY! THEIR SERVICE IS HORRIBLE!

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air
, US
Feb 01, 2009 2:12 am EST

Credit One is part of a national scam. I have been scammed of over $3500 in a credit debt consolidation scheme with Hess Kennedy. Everyone should beware of Credit One. Stay away from this company

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Tee76
Detroit, US
Dec 28, 2008 1:55 pm EST

I'm being ripped off by them as we speak.My account was sitting at +$47.00, i sent my minimum payment of $20 in a week before it was due, it was due on Dec 21st. Well they still claim to have not received it and today is the 28th, they have been known to sit on payments and wait to process them in order to charge us late fees.

Now yesterday i called them and complained because i checked my account balance and it was -$17.00, they admitted it was there mistake and as a "courtesy" they would fix the balance and waive this late fee they charged me.Even with the $32.00 late fee, there's no way i should be in the hole that much.

So today i checked my account balance and nothing has been fixed, actually im now sitting at -$27.00, where did the extra $10.00 come from? their customer service is rude and aggressive and cant comprehend what you are trying to tell them.They keep avoiding the questions at hand.

If my account isn't fixed by tomorrow i will be contacting the Attorney General in my state as well as in Credit Ones.Also i will be filing a complaint with the FTC and F.B.I. these people have been investigated before and sued.

They use to be known as the First National Bank Of Marin, but they were sued and forced to pay back millions of dollars to their customers that they wrongfully took from them or charged them, guess they thought by changing their name they would be in the clear. Not anymore.

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patricia bowman
,
Nov 15, 2008 6:07 pm EST

you know i think the us att: genral might be interested in this.
sounds like something Obama would just love to get his teeth into.
i am going to send and call all the rite people. i will be the worst night mare credite one has ever had.i am pissed

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patricia bowman
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Nov 15, 2008 6:02 pm EST

i just got a card from them.i didn't know they would charge 69.00 dollars to open it. i hate this. i really don't need another card.i have one and that is enough. how do i cancel this one from credit one. please help. i am not looking for any trouble. i am try to improve my credit, not ruin it.
yours truly pat bowman

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Jellison
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Aug 25, 2008 9:14 am EDT

We are having the same exact issue - the credit card is paid online (which costs extra) and then they post it after the due date.. isn't this illegal? I am going to consult an attorney regarding this company. Did you reach any agreement with them.

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wayne jones
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Aug 06, 2008 12:41 pm EDT

I create an account with them and payed off the account and every single month they charge $5.75 fee + $7.95 fee to make the payment via internet or phone. So my balance will be $5.75 but i have to pay $14 dollars. This is such a rip off, so dont get this stupid card. Also if i cancel the card it will drop my credit score, this sucks.

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david reid
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Mar 21, 2008 7:40 pm EDT

Creitone bank sent me bill for $74.75 but i do not have a creit card with this bank.

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Rafeel
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Mar 09, 2008 12:38 pm EDT

Credit one card

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Brad Lee
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Nov 22, 2007 2:56 am EST

Dear complaints person and everyone on here credit bank is one big scam after another. I had a credit card bill for 232.33 and turned into 465'65 and it was sent to a denver collection agency. I don't care for credit one bank at all. Thanks for your time and interest.

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Robert B - Houston
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Nov 09, 2007 7:20 am EST

Consider yourself lucky. I have NEVER even received the card, it's been over 8-months and they continue scamming me and sending bills. They do not listen to the many, many phone calls. I am convinced that they are ripping off the unfortunate. No telling how many people have giving into them because they dont know any better. I was even scammed into activating a card I've never received. A card, by the way, they have told me 4 times now "We are sorry you didn't get the card, it will be in the mail tomorrow". They have my correct address, which has been confirmed on several occasions. The bills make it to my door with no problem. When I try to call them to get it taken care of, they ignore me and put me on hold indefinitely, while piping loud obnoxious music designed to get me to hang up.