Credit Tools Rx / Fraud
Company claims I signed up for their services, when I applied for a payday loan. If so it was without my knowledge because I did not fillout any application forms for this company. The way I found out about it was that I found that money was missing out of my account. I did not authorize this. I called the number I found attached to the withdrawal on my bank account and found that I supposedly signedup to this company that I had never heard of. I spoke to a supervisor and was eventually told that the money would be returned immediatly and was given a conformation number for each time they took money out of the account. I thought the matter closed after that, until two weeks later the money still had not been returned. I called again and again spoke to another supervisor who told me that even though I had been told that the money would be returned and been given conformation numbers for it, they were not going to return it. When asked for the name of the payday loan company I had supposedly signed up for this service from, I was told they didn't have access to the information. So they had my bank account information, but didn't know where it came from? When asked for a corporate phone number or e-mail address I was told they didn't have one. What kind of business doesn't have a corporate phone number or email address? It really makes me wonder how many people they have ripped off, and how much they've stolen from people who really can't afford it.