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credit reports & scores / fraud

1 IN, United States

CREDITADAPTER.COM IS A SCAM: Signed up for the one week online trial that offers you can get your credit report & scores from all 3 credit bureaus while trying their service. IT IS A TOTAL SCAM AND RUNAROUND.

SEVEN Phone Calls and TWO Faxes later over the course of 5 days and FOUR hours of being on the phone (note my patience at trying to resolve the problems they lay at their customer's feet), the "customer service" person states I need to call the same number I already called! Yeah! Start all over ###! (Needless to say, I cancelled service.)

I RECEIVED ZERO DATA AND 100% HEADACHE. All I got was email notices that my account was temporarily suspended and access blocked.

Here is a list of the numbers I have called:
[protected] (over 3 times)
[protected] (fax)

Then when transferred to the last person I spoke with, I: 1. confirmed had on record my cancelled service 2. told them WHY (data above). After hearing the above, they had the gall to tell me to "Have a Nice Day."

("God Give Me Strength." to not choke the living bejeezuz out of her.)

I have never written up complaints on any business before. I own and run my own business and realize how damaging posting bad word of mouth can be.

But is just too much. I suspect that they rope you in with a 7-day no obligation free trial and then delay you for seven days so they can then start the billing cycle while you are still haranguing with them to try to get your account access sorted out so you see if their service is right for you.

I suspect they are in bed with: TransUnion (confirmed), Experian, Equifax and Intellius (not confirmed).

Have a nice day...indeed!

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