Credit Protection Associates, L.P. / Billing & Ability to contact company
Credit Protection Associates, L.P., a collection agency insists on sending me billing Invoices for an account that has been paid and closed for more than 6 months. Several months ago, I even sent them a copy of the check and advised them to contact their client in order to close the issue and to quit sending me invoices on an account that was already paid. However, every month I keep getting Invoices from Credit Protection Associates, L.P., even after sending the canceled check copy.
Today (4/28/08), I tried to call them [protected]) to advise them again the account has been paid, and the phone number on the Invoice does not allow you to speak to a human, it is only for paying, not communicating. I finally got the phone # to speak to someone and after I started talking the a-hole hung up on me. I called back and after 20 minutes later finally got someone else, and now they are telling me I have to FAX the copy of the check to them... when all they have to do is call their client and find out for themselves the account has been paid.
This company is really a box of idiots...