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Crate And Barrel / Delivery, management, quality

1 Naperville, IL, United States
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Crate and Barrel severely botched the delivery of a large quantity of furniture I ordered.
Items were broken, splintered, parts did not fit together, delivery personnel could not
rectify issues, and Crate and Barrel associates and managers were unable to assist me.
I took a few full days off work for deliveries that were unsuccessful, never occurred, or
left me with broken/unassembled furniture. This purchase has cost me a lot. I have paid
a handyman to finally make the furniture functional and safe and lost $3000.00 in salary.
I am extremely dissatisfied with Crate and Barrel Management. I hope they do contact
me soon with a solution to the time, money, and trouble they have cost me so I can
report back positively on this site. BEWARE!

Nov 14, 2016

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