Menu
Craigslist Customer Service Phone, Email, Contacts

Craigslist
reviews & complaints

craigslist.org
craigslist.org

Learn how the rating is calculated

1.5 337 Reviews

Craigslist Complaints Summary

41 Resolved
286 Unresolved
Our verdict: With Craigslist's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
Verified
The authenticity of the customer service contact information for Craigslist has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Craigslist. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Craigslist reviews & complaints 337

Filter reviews by rating
5
0 review
4
1 review
3
1 review
2
0 review
1
8 reviews
Sort by:

Newest Craigslist reviews & complaints

ComplaintsBoard
D
10:30 pm EST

Craigslist unethical behavior / think they were going to rob me!

https://shoals.craigslist.org/for/d/doberman-pinscher-puppies-for/6372701648.html

above was the post link, she has since deleted it. she had doberman pups for $200 and I wrote her and she said she still had a 10 week old female pup left, I asked her for her tuscumbia alabama address so I could go there and meet the pup in its environment, she quickly replied no meet me at the florence alabama mall behind olive garden. because she had a doctors appointment in the area at 2. I even called her before I left the house and she said for me to call her when I got there and I did but she didnt answer it went straight to voicemail. I called, texted and emailed her a bunch of times, I waited on her 2 hours and she never showed or called. It didnt look safe to park right behind olive garden so I park just about 15 ft from there on the side where I could watch the back and people could see me where I was, there wasnt much traffic in the back, I didnt think it was safe. but still she never showed up, so I think I was being set up to be robbed.

here is her name and phone number. Caitlyn... [protected]
below is the only photo she sent me of the pup.

I just think this person is suspicious and should be checked into, just in case shes trying to scam or rob someone else. thanks

Read full review of Craigslist
View 0 more photos
Hide full review
ComplaintsBoard
M
2:40 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Craigslist 4 chicago blackhawks tickets

I paid for 4 tickets to a Blackhawks game Dec. 3, 2017for $880. Since the individual has gotten my money he has failed to follow up and there is an expectation that he wont. I would assume Craigs list does not want to be used this way.his posting was https://chicago.craigslist.org/chc/tix/d/blackhawks-100-level-row-3-4/6387814765.html and it now says it expired. I guess he made enough money. This is the posting I responded to. (2) or (4) Chicago Blackhawks vs New Jersey Devils Tickets 2017 - $200 (Section 122; Row 100) hide this posting
image 1 of 2
1 1
1 2

© craigslist - Map data © OpenStreetMap
(google map)

monday 2017-11-06

number available: 4
Hello Chicago Blackhawks Fans,

4 tickets, Sec 122, Row 10,

PRICES BELOW ARE PER TICKET AND SOLD AS A PAIR!

***Always Cheaper than Secondary Market Value****

I go off of Secondary internet pricing (Stubhub or any other rep site), go online, look at my section and I will do my best to give you the best price in my section (Within 4 rows)! Willing to entertain SERIOUS offers.
If price without "SOLD" is posted tickets are still available, no need to ask. Please provide email address you want the Tickets transferred sent to.

Will transfer electronically (as there are no more hard copy tickets) via Hawks ticket site.

NOVEMBER
Wednesday, 11/1 vs. Philadelphia Flyers - $200.00
Sunday, 11/5 vs. Montreal Canadiens - $220.00
Sunday, 11/12 vs. New Jersey Devils - $200.00
Wednesday, 11/15 vs. New York Rangers - $200.00
Monday, 11/27 vs. Anaheim Ducks - $200.00
Thursday, 11/30 vs. Dallas Stars - $100.00

DECEMBER
Sunday, 12/3 vs. Los Angeles Kings - $220.00
Friday, 12/8 vs. Buffalo Sabres - $210.00
Sunday, 12/10 vs. Arizona Coyotes - $220.00
Tuesday, 12/12 vs. Florida Panthers - $200.00
Sunday, 12/17 vs. Minnesota Wild - $220.00

JANUARY
Friday, 1/5 vs. Las Vegas Knights - $230.00
Sunday, 1/7 vs. Edmonton Oilers - $220.00
Wednesday, 1/10 vs. Minnesota Wild - $200.00
Friday, 1/12 vs. Winnipeg Jets - $210.00
Sunday, 1/14 vs. Detroit Red Wings - $250.00
Sunday, 1/20 vs. New York Islanders - $220.00
Monday, 1/22 vs. Tampa Bay Lightning - $200.00
Wednesday, 1/24 vs. Toronto Maple Leafs - $220.00

FEBRUARY
Tuesday, 2/6 vs. Calgary Flames - $200.00
Thursday, 2/8 vs. Dallas Stars - $200.00
Thursday, 2/15 vs. Anaheim Ducks - $200.00
Saturday, 2/17 vs. Washington Capitals - $130.00
Monday, 2/19 vs. Los Angeles Kings - $200.00
Wednesday, 2/21 vs. Ottawa Senators - $200.00
Friday, 2/23 vs. San Jose Sharks - $210.00

MARCH
Tuesday, 3/6 vs. Colorado Avalanche - $200.00
Thursday, 3/8 vs. Carolina Hurricanes - $200.00
Sunday, 3/11 vs. Boston Bruins - $230.00
Sunday, 3/18 vs. St. Louis Blues - $230.00
Tuesday, 3/20 vs. Colorado Blue Jackets - $200.00
Thursday, 3/22 vs. Vancouver Canucks - $200.00
Monday, 3/26 vs. San Jose Sharks - $200.00
Thursday, 3/29 vs. Winnipeg Jets - $200.00

APRIL
Friday, 4/6 vs. St. Louis Blues - $240.00

He provided this as an alternative email addressAlternative email address is [protected]@gmail.com

I am amazed that there are people that try to get away with this.

One of his emails " I've contacted Google support and I was told payment was placed on the hold because your a new user. They've looked into the and said if this transaction doesn't complete the then you could send to my alternative email address. It shouldn't be any problems then."

another email I may cancel payment due to the time it's taking to complete. It's usually is instant. It may be because of your infrequent use of the service. No worries though. I have an alternative methods ( Zelle pay, Square Cash).

Another email "I live in Rockford Illinois if you would like to meet, and I'll give you hard tickets and exchange for cash.

Alternatively, I can transfer tickets via MLB APP upon payment and you would use your mobile device to enter.

Please advise how you would like to to continue."

I hope you can get this done I have a 7 year old grandson very disappointed.

Read full review of Craigslist
Hide full review
ComplaintsBoard
B
9:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Craigslist iconic motorcars of tempe, az

I purchased a used car from them and when I arrived home, the car was not drivable. I brought the car to a qualified mechanic and they found severely worn parts in the steering system and braking system of the car. Iconic Motorcars refused to service the car or reimburse me for the $2100 of work needed in order to make the car road worthy again. The owner, Ash Mohaj is a dishonest dealer and bad person.

Read full review of Craigslist
View 0 more photos
Hide full review
ComplaintsBoard
A
12:12 pm EDT

Craigslist unethical behaviour

I started getting calls and text from guys from all over the states sending nude pics and saying they got his number from an ad that was posted on Craigslist. I did NOT post this ad it was posted by someone else and they put my phone # [protected] but spelled out as the contact. I want this ad removed and I want to know where and who this post originated from please.

Read full review of Craigslist
View 0 more photos
Hide full review
ComplaintsBoard
N
12:42 pm EDT

Craigslist personal

Someone or some company has posted my information on CL in personal.
I am receiving many emails per day from women stating they are answering an add I have on CL for m seeking w.
Although I have visited the personal site on Craig's, I have not posted any add. The contact emails I have been receiving are not from any real people but seem to be computer generated and some have photos attached.
How do I stop these emails?
How do I get my information removed from CL?

Read full review of Craigslist
Hide full review
ComplaintsBoard
J
6:20 pm EDT

Craigslist property listed for rent

ID# [protected]
3701 Rangeline Rd., West Milton, OH 45383
We are the owners of this property. Someone has hijacked the info, claiming to have this for rent. It is a deleted property FOR SALE, listed by Robert Smith, but we are receiving calls for a rental at $850/month. THIS IS INDEED A SCAM. we do not want people bilked out of their money and do not want our name on anything to do with this.

Read full review of Craigslist
Hide full review
ComplaintsBoard
A
11:51 am EDT

Craigslist casual encounters

Sept.26, 2017 I put an ad for M/w in the casual encounters list. after placing the ad, within 1 minute of having placed the ad, I had over 60 responses ! In heard of, period ! fact, that every single email address that I attempted to respond to was a fake ! True ! In fact, it was common to see one type of email address in the response page, to my ad and when you used that email to respond back to that person, it had changed! It would be, maybe a number was added to the email address or there was a change in the spelling of the address. So here's what I did, I went and copied all 60 plus email address that I had received as a response to my ad and ran them through my computer and all came up as "undeliverable address"! In short they were all peony e-mail address ! And every single one was a Gmail address, just a little bit phony perhaps ?! This whole sight, in my opinion needs to be checked out, I'll never use this one again, ever!

Read full review of Craigslist
Hide full review
ComplaintsBoard
B
11:00 am EDT

Craigslist contact craigslist for help

There is no way to contact Craiglist for help. I tried to Create an Account, Reset my Password and Publish an Ad. These are the messages I receive.
I never receive an email with a link?

Thanks for signing up for a craigslist account!

A link to activate your account has been emailed to [protected]@grm.net.

If you have questions or experience problems, please email [protected]@craigslist.org.
There is no help at [protected]@craigslist.org

Read full review of Craigslist
Update by Bill Medsker
Sep 28, 2017 11:07 am EDT

There is no contact phone number for Craigslist that works. It's just a round Robin of recordings that prevent talking with someone to receive help.

I do not receive email with a link to Create an Ad, Reset my Password or Publish an Ad.

Craigslist Customer Support is near Zero. They obviously do not provide anyway to contact them.

Hide full review
ComplaintsBoard
R
6:34 pm EDT

Craigslist misrepresented, improper sexual advances & assault

Craigslist Recent post id: [protected]

Dates: Sept 1, 2017 - present

This ad totally misrepresented what is available. The Landlord is looking for a sexual partner. So if you don't fit the bill: expect to be out before the month. Nothing about about our verbal contract has held. He would not allow a written lease. He says month-to-month but it's more like day-to-day. Even threatening and grabbing my neck.

Read full review of Craigslist
Hide full review
ComplaintsBoard
S
6:03 pm EDT

Craigslist big guns moving

Big Guns Moving has an ad on Craigslist with their services and hourly prices. We inquired and met John with a $150 deposit. He was to send us a receipt via email which he never did and then did not show up on the day of the move. We are now out $150 and this guy is still advertising on your site. After researching him further we've found that he has multiple police reports on him. I've tried contacting you via phone to discuss but all I receive is an automated system that takes me nowhere. Please contact me at [protected] and remove this guy and his services from your site immediately. Thank you- Samantha

Read full review of Craigslist
Hide full review
ComplaintsBoard
J
10:49 am EDT

Craigslist ask craigslist to remove a scammer from their site.

Asked Craigslist to remove a scammer from their site.
Trying to warn others to avoid fraud from this provider of firewood, before dumping he ask for payment and after dropping it, it turned out to be chunks of swamp wood. Of course, Craigslist does not do anything about it!
Please beware of Craigslist and this scammer his name is -

STEVE STEPHEN PENZENIK
30 Green Lane
Succasunna NJ 07876
or
Edison Rd, Lake Hopatcong, NJ 07849
Warm & Toasty Firewood [protected] or [protected]
warmandtoastyfirewood.com
[protected]
[protected]

Read full review of Craigslist
View 0 more photos
Hide full review
ComplaintsBoard
M
5:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Craigslist product wasn't delivered but money was taken

Add posted by Luise Stiglitz from Chilliwack BC and operated by Jason Mc Lellan with several business related # 1-[protected] (not answer any more)#2 [protected] #3 [protected] #4 [protected] With probably address
10171 Kent Rd.Chilliwack bc
I have a bank draft with name and 400 $ transfer as deposite to J. Mc Lellan from my account and all contact to Mr. Mc Lellan are cancel. Trailer should be delivered last weekend and pay rest to 950$ + Ferry. Because there are involve more business like Accurate plumbing & heating /Registered Pets Bulldogs breeder/BC Agriculture in the classroom Foundation was receive from Computer as associated with orig. Tel: # Louise Stiglitz [protected]
My name is Jerry Marvan retired on small pension Living in Garden Bay Sunshine coast Daniel Rd. 5202 V0N 1S1 Tel: [protected]
Please check and stop them to hurt more people. Jerry

Read full review of Craigslist
Hide full review
ComplaintsBoard
P
2:19 pm EDT

Craigslist plumbing

country sewer @ drain was hired by craigslist. they came in did half the work
and because I asked about the permit and inspection, they left. I have not seen them since. Had to hire another company to come in and finish. If someone is trying to hire them, I would advise not to. They left me with a mess here at home. Phone number under this is [protected], name is bill, tracked it down to maybe raymond wadlow

Read full review of Craigslist
Hide full review
ComplaintsBoard
E
10:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Craigslist [protected]

This was for a 2005 Airstream Safari LS
Being sold by Cindy Perkins in Butte Montana.
Using EBay to collect funds.
Paid the amount stated in ad, was then asked for 2000 more to cover transportation insurance, fully refunded on delivery. Did more research before sending more money. It's a SCAM, notified authorities and eBay. Please take ad down to protect others

Read full review of Craigslist
Hide full review
ComplaintsBoard
S
9:40 am EDT

Craigslist antifa and other groups paying for crowds and posting on craigslist

I have been seeing an awful lot of these all over the internet. Groups or someone paying people to attend crowds and get paid for to do it. Don't you think that this needs to be stopped? Doesn't anyone on all the craiglists sights check these out to be stopped before trying to post this crap? don't you think this is in violation of your sights? This country really doesn't need to have this to help all the violence? Don't you agree? If you do, and care about this country like millions of us do, then stop this and show your support. Don't you think there are enough lives killed because of this? If you love this country, I mean truly love this country, then DO SOMETHING ABOUT IT!

Read full review of Craigslist
Hide full review
ComplaintsBoard
K
5:34 pm EDT

Craigslist unethical behavior

post id [protected]

This is a post for a rental home. I went to see the place on Wednesday, August 23, 2017 @ 12pm. They told me to pay an application fee of $40 per person. Then I was told to call today, Thursday, at 3pm to see if I was approved. First, she said she could not find my application and started asking me if I was any of the people on the applications, giving me their personal information. Then she said we were denied because of our 60 lb dog. The advertisement states large dogs are allowed, we even called to confirm. Then we talked to the supervisor who said the house was rented on Tuesday, August 22. Why would they take an application fee on a house that was already rented?

Read full review of Craigslist
Hide full review
ComplaintsBoard
S
2:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Craigslist 2001 ford ranger

Scam. "Ford Ranger XLT Very hard to find rust free body Lower miles 111, xxx V-6 3.0 5 Speed 4wd Automatic Ac heat works great ABS, crank windows, bed liner sliding back glass. Brand new JVC Cd player and 4 new speakers."

Poster/contact: "Alice Tompson"

3hwwz-[protected]@sale.craigslist.org

https://newhaven.craigslist.org/cto/d/ford-ranger-xlt-lower-miles/6218318055.html

Read full review of Craigslist
Hide full review
ComplaintsBoard
T
2:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Craigslist fraudulent ad on your site

There is currently an ad on your site posted by a [protected]@outlook.com advertising MY home as available for rent. This is not for rent and it is not owned by this Chantelle. I would like it removed IMMEDIATELY.

It lists a website of www.cogwa.org and the header on the ad is Interactive spaces with the right separation to accommodate.

With a direct email address, I can forward you a copy of the ad.

With great concern,
Tracy Collins [protected] or [protected]

Read full review of Craigslist
Hide full review
ComplaintsBoard
D
10:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Craigslist gas dryer

On August 19th purchased a Gas dryer from Michelle that she stated to be in excellent condition on the ad. We increased the price to cover her to deliver it to the home and when the tenants used it the first time it took double the length of time to dry a load of clothes and when they went to turn it on again it will not turn on. I have texted her, called and e-mailed with no response and she still has the item listed for sale

http://orangecounty.craigslist.org/app/6252713379.html

Hope you can help me
Dawn
[protected]

Read full review of Craigslist
View 0 more photos
Update by dawn pfaff
Aug 22, 2017 10:22 am EDT

Michelle posted that she had a dryer for sale and was willing to deliver it. When I spoke to her she advised she has 2 dryers for sale one she is selling for a friend so there was some confusion between which dryer she was actually going to sell me. Anyway when she delivered the dryer she then tells me that it squeaks when turning it on but it goes away. It did heat up but only partially dried one load of laundry for a tenant and is now broken. Made a burning smell into the home so something is definitely wrong with the dryer that she sold me. Her contact # is [protected]

Beware of this seller

Hide full review
ComplaintsBoard
D
8:53 pm EDT

Craigslist cat diapers (don't laugh)

The product is not so much the problem as are the issues dealing with the seller, Rebecca Bressman. She initially stated she was mailing the items on or around 7/31, but after excuses that I don't know are true, I finally received them today (8/14), though I had said I needed them ASAP. She told me the shipping was $4, and I see it only cost her $1.42. I sent a very polite email pointing out this difference (I'll send my email if you wish). She answered back that I'm never to contact her again or she'll report me for harassment! She said I agreed to pay for postage AND gas, which isn't true; anyone can read our string of emails and see this. (her email: "Its just under $14 for the diapers and shipping if you want to send me a check.")
Anyway... I'll never use Craigslist again after this upsetting and time-wasting experience.

Read full review of Craigslist
Hide full review

Craigslist Customer Reviews Overview

Craigslist is a popular online platform that allows users to buy and sell goods, find jobs, and connect with others in their local community. The website has gained a reputation for being a reliable and trustworthy source for online transactions.

One of the most significant advantages of Craigslist is its simplicity and ease of use. The website's interface is straightforward and intuitive, making it easy for users to navigate and find what they're looking for quickly. Additionally, Craigslist is entirely free to use, which is a significant advantage for those looking to save money.

Another positive aspect of Craigslist is its vast user base. With millions of users across the globe, the website provides an excellent opportunity for individuals to connect with others in their local community and beyond. This makes it an ideal platform for those looking to buy or sell goods, find jobs, or even make new friends.

Craigslist has also gained a reputation for being a safe and secure platform for online transactions. The website has implemented various security measures to protect users from fraud and scams, such as email verification and anonymous email forwarding.

Overall, Craigslist is a reliable and trustworthy platform that provides a wide range of benefits to its users. Whether you're looking to buy or sell goods, find a job, or connect with others in your local community, Craigslist is an excellent resource to consider.

Craigslist In-depth Review

Website Design and User Interface: The website design of Craigslist is simple and straightforward, with a minimalistic user interface. The layout is easy to navigate, allowing users to quickly find what they are looking for.

Range and Variety of Listings: Craigslist offers a wide range and variety of listings, covering various categories such as jobs, housing, services, and items for sale. Users can find almost anything they need on the platform.

User Experience and Navigation: The user experience on Craigslist is generally positive. The website is easy to navigate, with clear categories and search filters that help users find relevant listings quickly. However, the lack of advanced search options can sometimes make it challenging to narrow down results.

Safety and Security Measures: Craigslist takes safety and security seriously. The platform provides tips and guidelines for users to avoid scams and fraudulent activities. However, it is essential for users to exercise caution and use their judgment when interacting with others on the platform.

Customer Support and Communication: Craigslist does not offer direct customer support or communication channels. Users rely on self-help resources and community forums for assistance. While this may be a drawback for some, the platform's simplicity often eliminates the need for extensive customer support.

Pricing and Payment Options: Craigslist is mostly free to use for both buyers and sellers. However, there may be fees for certain categories or additional features. Payment options vary depending on the seller, but cash transactions are the most common method on the platform.

Mobile App Functionality: Craigslist offers a mobile app for iOS and Android devices. The app provides a similar user experience to the website, allowing users to browse and post listings on the go. However, some users have reported occasional glitches and slow loading times.

Community Engagement and Feedback: Craigslist encourages community engagement through its forums and discussion boards. Users can share their experiences, ask questions, and provide feedback. The platform values user input and uses it to improve the overall user experience.

Trustworthiness and Reputation: Craigslist has been around for many years and has established a reputation as a reliable platform for buying and selling. While there have been reports of scams and fraudulent activities, the platform provides resources to help users stay safe and encourages users to report suspicious behavior.

Overall Rating and Recommendation: Overall, Craigslist is a valuable platform for finding a wide range of listings. Its simple design, extensive variety of listings, and community engagement make it a go-to website for many users. However, users should exercise caution and follow safety guidelines to ensure a positive experience.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Craigslist customer service

Phone numbers

+1 (800) 664-0633 +1 (415) 399-5200 More phone numbers

Website

craigslist.org

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Craigslist?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Craigslist Customer Service. Initial Craigslist complaints should be directed to their team directly. You can find contact details for Craigslist above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Craigslist. Discuss the issues you have had with Craigslist and work with their customer service team to find a resolution.