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This is a rip off. I have already replaced this part once and I don't intend to replace it again. The plastic gear teeth are stripping away which alters the self -propelled action of the drive wheels.
I have gradual slope in my back yard and it is extremely tough for me to push and turn this mower. The shaft is not bent, but it seems that the left side is worse then the right.
I would expect to receive this part free of charge, unless you can send somebody out here to determine what the problem is.
The complaint has been investigated and resolved to the customer’s satisfaction.
The mower was given to me with the tires striped out so 50 to get it going till I can get me a toro or Honda the I'm going to sale this thing glad to find out about this mower before I spent a bunch of money on a new one they should improve the tires not make them cheaper or atleast sale the tires cheep or make them covered by lifetime warranty
YES, THAT'S RIGHT. SEARS SELLS THESE LAWNMOWERS KNOWING FULL WELL THAT YOU WILL HAVE TO REPLACE THE PLASTIC WHEELS AT LEAST EVERY 2 SEASONS. UNFORTUNATELY, MOST OF THE OTHER LAWNMOWER BRANDS ARE IN THE SAME RACKET. HUSQVARNA USED TO SELL A MOWER WITH CAST ALUMINUM GEAR TEETH, WHICH WOULD LAST 10 YEARS. THEY STOPPED SELLING THE METAL WHEELS WHEN THEY SAW HOW MUCH MONEY SEARS WAS MAKING OFF REPLACEMENT PARTS.
Tip to extend the life of the wheels: When you first buy the lawnmower, take the wheels off and apply a generous helping of grease to the shaft and washers. If any moisture gets into the steel shaft, it can rust and seize the wheel bushing about the shaft. When the wheel seizes, the drive gear will quickly strip out the plastic gears. Keep greasing these shafts every couple of months.
I STRONGLY AGREE> This Part # 407755X427 - Wheel and Tire Assembly wears out one or two times per year and cost circa $50 each time. All CRAFTSMAN Mowers that are FRONT WHEEL DRIVE using this part are CRAP...DON"T BUY
same issue. I am pushing my mower now. Next time I will buy a Honda.
The wheels on this lawn mower are made out of inferior material and the gears strip out in no time at all. I have 5000 sq.ft of lawn rectangular in shape almost completely flat and I get about 20 mows before having to replace the wheels. The other horrible thing about this mower is that it comes with a bag yet it came installed with a mulching blade. Mulching blades do not throw grass clippings into the bag very well so I also had to buy a new blade. I wouldn't say this is a rip off but my wife bought it and for the same money I could have bought a Honda from Sams Club and would have been a lot happier.
I am having the same problem. Seems pretty common.
I have had my Sears mower since 2008 and today, 07-27-11, I am going out to get my fourth set of new wheels. The design is bad. The wheel drive teeth only engage less than half of the steel teeth on the drive axle. With only a half an inch of the wheel in contact with the axle the wheel strips out in no time. Sears needs the come out with a replacement wheel that fully engages the teeth on the drive axle.
I purchased this mower May 27, 2008. In June 2009 the drive stopped working. Sears replaced both wheels and the belt under warranty. Today July 16, 2011 the right wheel stopped spinning. I took the wheel off and I have the same problem again. The teeth are worn off on that wheel. The left one looks OK. But am I going to have to replace these wheels every year or two?
I too have ground down teeth on the front wheels. this failure is very premature given how infrequently this mower is used on a flat lawn. Mower has been in use less than 30 hours
I'm experiencing the same problem right now. I took it apart and found that the actual axel, not the drive shaft, has locked up, preventing the wheel from turning, hence the metal gear stripping right though the plastic wheel gear teeth. I'm guessing that it's a bearing that is bad in the axel or that it is bent. I, too, am having this problem with the left side. It's just poorly made. I notice that Sears is backordered on the wheels. What does that tell you?