C & R Boger - Complaint Description:
Salesman tried to justify the horrendous price of replacement windows ($1750 for a standard 4'x6', double slider) from a survey of what 200 realestate agents thought it should cost. When I objected (when is that last time you had a realestate agent install a window?) he said that his real price was half that, which was still almost twice the price of the highest of three other bids that I received. I am going to also contact the Washington Attorney Generals Office, notify them that I have contacted the BBB, and request that they follow up. When the fish smells rotten it probably is...
Please remove my complaint. C & R Boger apologized for the salesman's unethical sales tactics and said that it was just a mistake of a new salesman using sales tactics learned from a previous employer. They said that it would never happen again and were very nice. They very generiously offered to make amends for my lost time and aggravation and I accepted. I truly believe this was a mistake and they are a great company.
The complaint has been investigated and resolved to the customer’s satisfaction.
Why don't you try Home Depot up on East Hill, or that little glass and window shop on Central?