SUBMIT A COMPLAINT

CQOUT.COM / CQOUT.COM marketplace charges sellers fees before paying sellers for items sold using their payment system!

1 PO Box 2815 Reading, RG1 9EE United Kingdom, Reading, England, Greater London, United Kingdom Review updated:
Contact information:
Phone: 44 -8448 040 761

- If you're an on-line seller - DO NOT SELL ON CQOUT.COM. They charge sellers first for fees before even paying for sales from orders! eBay/Paypal doesn't even do that...Their Customer Service is slow, cold and they will not bend or work with customers at all. It's either their terms or nothing.

And considering they charge fees, their site comes up deep in the trenches low in search placements. Plus they don't have RSS feeds or API integration with Social Networking sites. Their blog hasn't been updated in almost 5 years. And yet they charge and demand fees?! Their money sure isn't going into their site.

This site is the model equivalent of an anal retentive Head-Master British Schools are notorious for...do yourself a favor - AND DO NOT SELL ON THIS SITE.

Attached is an email correspondence with the 'Auction Master' of the site.

Thank you.

CQOUT.COM
CQOUT.COM

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Comments

  • Md
      2nd of May, 2012

    I don't know the details of your experience with CQout, I can only say that my experience has been the total opposite. They've always been quick to respond to my queries with courteous and helpful replies. As for "their terms or nothing" when you sign up with any site you have to agree to their terms and conditions so you should know what you are getting yourself into.

    0 Votes
  • Pr
      2nd of May, 2012

    Well...consider yourself lucky. As of today, the 3rd of May, they have yet to reply to my emails requesting payment for sales made on their site in the Month of April. Which, according to their terms, was to have been done on the 1st of May. It appears they only follow and enforce their terms when it applies to customers and not themselves. The details are in the attachment.

    0 Votes
  • Pr
      20th of May, 2012

    Update May 21, 2012

    CQOUT.COM still has not reimbursed for sales on their site. Even though the charge for their fees did not process, they still owe funds in excess of 100 Pounds(around $140 USD).

    In the attached email, one can see that CQOOUT.COM, lies and makes excuses to not pay.

    The buyer mentioned in the email was requested to cancel the transaction since CQOUT.COM was mishandling the account. In addition, all emails were promptly replied to as they once again lie.

    DO NOT TRADE ON CQOUT.COM.

    0 Votes
  • Sc
      27th of Feb, 2015

    Agreed with the orignal complaint. Was a former seller there, and there's was this ### of a guy, that we complained about the fee's calls us in the middle of now where, and refused to help us until we had to tell him over the phone to give him a personal apology, really a-hole!
    You wont get your money from them for at leat 45 days, with 20% of the money you made eaten up by fees. They demand you use their escrow which they charge the buyer 7%. They demand you ship the item out, like a normal seller can have enough reserve for 6 weeks before seeing a dime, right! Then when they finally decide to pay you, they have the gawl to PayPal you the money via credit card which then you get hit again with 6% from PayPal.
    Saw one sale in 60 days not worth the time the engery or anything else. 20% of everything you make, yeah right a-holes!
    Its cheaper for you to open your own site, $80 for the whole year, $150 for an off the shelf program and paying for your own Google Adwords account $25 every 2-4 months depending on your hits. And your done! No fees no nothing, just the PayPal fee.!

    0 Votes
  • Sc
      27th of Feb, 2015

    Reading the attachment, everything that person says is true. The email sounds like CQOUt are nothing but a bunch of popmas thinks the internet is about them!

    0 Votes
  • Jo
      13th of Dec, 2015

    I Have sold on many platforms ebay amazon ebid, and cqout is the worst i have used in terms of sales and how badly there customer service is i can honestly say cqout is a very bad experience please dont remind me, as of today i still sell on amazon and ebay with no problems at all .

    0 Votes

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