CPA Disaster Aid Kit / unauthorized bank transaction
I received a pop up that said I won a prize which was a disaster aid kit and all I needed to do was pay the shipping and handling fee of $3.99. I did and the kit came. Today I see a $99.95 unauthorized charge made out of my checking account. I never was shown terms and conditions for this transaction either.
The account never keeps much in it and this also sent my account to overdrawn status.
I contacted the company and talked to Judy Reynolds. I let her know the conversation was being taped. I was denied the right to speak to a manager, the owners name and someone other then her since she could not help me. She just repeated that all complaints need to go through the billing department. She said there was no phone for the billing department and she had no one else to contact so the only way was to send off an email.
I contacted the bank and they are working with me to investigate this company and report the issue. I just left a message with my attorney as well, if I do not see my refund I will move forward from there.
What a scam! BEWARE