Couture Candy reviews and complaints 1
View all 38 complaintsCouture Candy - Knock off dress
Kiss your money goodbye with couture candy. I spoke to them at least once a week. Each time I was assured the dress would look exactly like the picture ~ I guess we were looking at different pictures.
My $1800 saiid kobeisy dress was a bad knockoff, school project with appliques from a craft store.
Pictured was an elegant blush/fuchsia combo, the dress I got was made from dirt, grannny-pantyhose material with fungus looking growths visibly stitched. Requested a return label, returned it for store credit only to be told, "we received your return, but now we're sending it back b/c it's passed 30 day... Fyi, it took 5-months for the dress to even get here. They also wipe your account clean as soon as your payment goes through, so there's no record of your purchase. Hope you don't have to return your item. I will post the picture when they return the dress... If they return it.
Tip for consumers: don't count on the quality of your item nor on it's timely arrival. If you are ordering any way, order at least 2-sizes up b/c if it's too small, you're out of luck.
It's been 10-months now and I have neither the ugly dress nor my money back. They will send you a return label & lie that you may have an exchange. Then, once they have both your money & the item back, they say it's no longer eligible for exchange & stop picking up the phone. If I ever get the dress back, I will post pictures of how bad the knock off looks.
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