SUBMIT A COMPLAINT

Courts Singaporetax invoice 865925530920

Tax invoice 865925530920, when are you delivering? Purchased 27 nov, its 5 dec and no call from you to deliver. You state in your email a call will be given within 3 working days. Cannot connect on the phone and asked to leave message to only be called back in 2 days. You have a sale but not anticipate the "overwhelming response". Then why have a sale if you cannot cope. Is this the service courts render? For a big organisation, you are definitely disappointing.

  • Courts Singapore Customer Care's Response, Dec 06, 2018

    Dear Aslina Abdullah,

    Thank you for contacting Courts.

    We understand that our team had arranged your orders for collection and we have response to your letter addressed to the higher management. We would also like to take this opportunity to follow up on the email correspondence we sent to your email. Once again, we would like to apologise for the inconvenience this has caused you and we look forward to hearing from you soon.

    Have a great day!

    Best Regards,
    Arlene
    Customer Service Specialist

    COURTS (Singapore) Pte Ltd
    (a subsidiary of COURTS Asia Limited)
    50 Tampines North Drive 2, Singapore 528766

  • Courts Singapore Customer Care's Response, Dec 08, 2018

    Dear Aslina Abdullah,

    Good day to you.

    We would like to follow up on the above email.

    We look forward to your response.

    Best Regards,
    Arlene
    Customer Service Specialist

    COURTS (Singapore) Pte Ltd
    (a subsidiary of COURTS Asia Limited)
    50 Tampines North Drive 2, Singapore 528766

  • Courts Singapore Customer Care's Response, Dec 11, 2018

    Dear Aslina Abdullah,

    Good day to you.

    We believe the items have been delivered and you confirmed to receive it in good condition.
    Once again we truly apologies on the inconvenience caused and delay
    Should you have any further enquiries, do not hesitate to contact us.
    Thank you

    Regards,
    Jay
    Customer Service Executive

    COURTS (Singapore) Pte Ltd
    (a subsidiary of COURTS Asia Limited)
    50 Tampines North Drive 2, Singapore 528766
    www.courts.com.sg

As
Dec 05, 2018

Post your comment