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Courts Singaporedelivery issues

Ordered a camera on black friday, supposed to be delivered a few days later but didnt. No updates or whatsoever, went online but cant find the current status also. Called them 3 times because it has already been over 10 days, all they say is they will check and get back to me...but they never did. Based on the email they sent out earlier, they said they will let us know if our shipment gets delayed, they cant even keep their own words, how to conduct business like that?

  • Courts Singapore Customer Care's Response, Dec 04, 2018

    Dear Mr. Doom,

    Thank you for contacting COURTS.

    Please accept our sincerest apology for the unpleasant experience you have encountered. Our online team received an overwhelming response due to to our recent Black Friday and Cyber Monday sale.

    Meanwhile, please assist to provide us your purchase invoice number and we will assist you on your concern.

    Thank you.

    Best Regards,
    Arlene
    Customer Service Specialist

    COURTS (Singapore) Pte Ltd
    (a subsidiary of COURTS Asia Limited)
    50 Tampines North Drive 2, Singapore 528766
    www.courts.com.sg

  • Courts Singapore Customer Care's Response, Dec 06, 2018

    Dear Mr Doom,

    Good day to you.

    We would like to follow up on your Tax invoice number in order to assist you on this concern.

    We look forward to your response.

    Best Regards,
    Arlene
    Customer Service Specialist

    COURTS (Singapore) Pte Ltd
    (a subsidiary of COURTS Asia Limited)
    50 Tampines North Drive 2, Singapore 528766

  • Courts Singapore Customer Care's Response, Dec 11, 2018

    Dear Mr Doom,

    We would love to assist you on your concern however we did not receive any update on your purchase invoice.
    Should you have any further enquiries, do not hesitate to contact us.
    Thank you

    Best Regards,
    Jay
    Customer Service Executive

    COURTS (Singapore) Pte Ltd
    (a subsidiary of COURTS Asia Limited)
    50 Tampines North Drive 2, Singapore 528766

Mr
Dec 04, 2018

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