CB Appliances, Electronics and Technology Courts Singapore Aircon purchase

Courts Singapore review: Aircon purchase

Courts complain of US

Jan 08, 2019 9:03 pm EST

Verified customer

Resolved

Replied

Courts made me purchase display units which after installation doesn't work. The units have a lot of problem and still under warranty from Samsung. As per Samsung the units have been spilt by courts and they are suppose to pay.

I was informed that units were only display units and are in perfect working condition. It's been 14 days and no response has been made by courts despite my 3 callas and 2 emails.

Request your help

View 0 more photos

Courts Singapore response

Jan 11, 2019 4:11 am EST

Courts Singapore customer support contacts

Phone numbers

+1 (800) 222-6868

+65 91 873 905

Address

50 Tampines North Drive 2, Singapore, 528766, SG

Website

www.courts.com.sg

File a complaint Write a review

View all Courts Singapore contacts

Dear Sender,

Good day to you.

Thank you for contacting Courts. Please accept our sincerest apology for the inconvenience this has caused you. We would like to assist you on this matter, please provide us your 12 digit tax invoice number.

We look forward to your response.

Best Regards,
Arlene
Customer Service Specialist

COURTS (Singapore) Pte Ltd
(a subsidiary of COURTS Asia Limited)
50 Tampines North Drive 2, Singapore 528766
www.courts.com.sg

Courts Singapore response

Jan 12, 2019 1:42 am EST

Courts Singapore customer support contacts

Phone numbers

+1 (800) 222-6868

+65 91 873 905

Address

50 Tampines North Drive 2, Singapore, 528766, SG

Website

www.courts.com.sg

File a complaint Write a review

View all Courts Singapore contacts

To whom it may concern,

We would like to follow up on your Tax invoice number in order to assist you further.

We shall await for your response.

Best Regards,
Arlene
Customer Service Specialist

COURTS (Singapore) Pte Ltd
(a subsidiary of COURTS Asia Limited)
50 Tampines North Drive 2, Singapore 528766
www.courts.com.sg

Courts Singapore response

Jan 17, 2019 10:59 pm EST

Courts Singapore customer support contacts

Phone numbers

+1 (800) 222-6868

+65 91 873 905

Address

50 Tampines North Drive 2, Singapore, 528766, SG

Website

www.courts.com.sg

File a complaint Write a review

View all Courts Singapore contacts

Dear Sender,

Good day to you.

We would love to assist you on your concern however we did not receive any update.
Should you have any further enquirires, do not hesitate to contact us and we will be glad to assist you.

Best Regards,
Jay
Customer Service Executive

COURTS (Singapore) Pte Ltd
(a subsidiary of COURTS Asia Limited)
50 Tampines North Drive 2, Singapore 528766
www.courts.com.sg

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.