Coupon Misleading — museum glass
I recently had a piece of art custom framed with acid free backing & museum glass. Excellent results.
I then returned & had a piece of museum glass put in an existing piece of art then paid to have the back closed with acid free materials. Then I had another piece done. All in all I have been to this location in Totowa, NJ many times with many pieces of art & purchased a great deal of museum glass. My coupon has always been honored.
Well two weeks ago I drove 45 minutes to the same location to purchase museum glass for a piece of art & my, my, my. They no longer accept coupons for museum glass. Nowhere does it say this on the coupon. I just got off the phone with customer service in Oklahoma. They weren't any help at all. Very deceptive business practices. She claimed it's stated on the coupon. It is not.