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Countrywide Home Loan - Bank Of America

Posted:    

abuse of customers

Complaint Rating:  100 % with 12 votes
100% 12
5
Contact information:
Charlie Johnson
191 1st Street
Templeton, California
United States
Phone: 8052960660
What we Countrywide-Bank of America victims have to do is band together, each of us, assemble a package of information (the hardship letter and a history of our dealings and results from Countrywide-Bank of America), create an email list from the President on down, and start emailing, demanding something besides lip service (from the President, Secretary of the Treasury, senators, representatives, Barney Frank, all federal regulatory agencies, state governors, senators, representatives, etc., etc.).

Getting on these blogs or discussion boards and complaining to each other is a waste of time. We need to put together an organization to serve and respond to our needs in effectively communicating with influential people, and we need some organization to facilitate this by, among other things, allowing people like me to share my email address with those interested so that we can communicate with each other rather than just writing our stories on a very limited “wall” where they are not seen by decision-makers. We can see, read, and sympathize with each other, but this is really a waste of time. Until we can communicate, organize, and initiate action, let’s face it, we might just as well give up, because no one cares, really, but us.

Despite what he says, President Obama has too much on his table to spend time on this. Unfortunately, he is mistakenly trusting the Secretary of the Treasury, Timothy Geithner, to manage this. Geithner’s not doing his job for the citizens of the United States whom he swore an oath to serve. Instead, Timothy Geithner serves the banks that he has always worked for—and whom he helped get us into this mess by not regulating at the NY Federal Reserve. And so, in his alleged plan to help people confronting foreclosure, he placed the administration of the program into the hands of the bankers and lenders who got us into this mess in the first place. He put the fox in charge of the chickens, and the chickens are slowly disappearing. I wonder why?

Neveretheless, we the victims have to band together to form organizations, email everyone from the President on down (the Secretary of the Treasury doesn’t have an email address. Surprised?), and make our voices heard. We also need a responsible website, such as this one, which will facilitate our communications so we can organize. Contact me to place your name on my mailing list to organize and complain against Countrywide-Bank of America: badlenders@hotmail.com. Thanks.
Complaint comments Comments (17) Complaint country United States Complaint category Mortgage Companies

Comments

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A  14th of Jul, 2009 by    0 Votes
My Husband and I contacted the Bank of America in February, March, April and May to attempted to get help under the Save Your Home Program that was supposed to be implemented to help customers stay in their homes. My husband and I were told after going into great depth and giving all of our financial information the same things there was no help available for us, or to call another number mail or fax all of our information to them on and on. Finally we had someone tell us because we were not behind on our Mortgage we would not be eligible and we have gotten the run around. I went on the Web Site Save your home.gov and answered the questions there to determine if we could/should be eligible and according to the questions I answered we would/should be and also should not be paying more than $833.00 a month for our mortgage. We are paying $1200.00 a month on a fixed income. We are in the process of having to file bankruptcy and may very well loose our home. Currently we are two months behind and the other day were contacted by the bank and the woman calling told me to borrow the money and finish paying the lawyer for the bankruptcy. We feel like victims, like the bank for what ever reason refuses to help us and is making it impossible to find the help we so desperately need. In five years we have been in our modest dream home we have never been late on payments until now. This rude woman asked well how did this happen...I tried to explain to her that the current inflation of prices on everything from gas, to groceries, to electricity etc...our income doesn't increase on Social Security to keep up with the price increases. What are we do to? Turn our back on everything we have worked all of our lives for, walk away with our son and pitch a tent somewhere? Where does it all end? I voted for Obama, but I am truly wondering what President Obama or anyone in the Government are going to do for us or people like us?
A  9th of Aug, 2009 by    0 Votes
Everyone, send your complaint to www. whitehouse.gov
A  9th of Aug, 2009 by    0 Votes
Every Bank take change and abuse after gov. help w/ free money and
try kills all customers...

Bank of Amnerica (Countryway)
Wamu w/ Chase
And much more
No body have compasion for poor families, PAY OR DEAD
A  8th of Sep, 2009 by    0 Votes
Having also been mistreated by Countrywide/Bank of America, my family and I area looking to join with other customers to file a complaint, maybe - ideally get a class action lawsuit against them. The two complaints above were written some time ago. If there is still an interest, please leave a comment here in order that we can get started on this right away..
A  18th of Sep, 2009 by    0 Votes
We too have been trying to refinance our mortgage to no avail. We have been out of a BK for 3 years, and have NEVER missed a payment and repaired our credit! We've gone through three different bank lenders who all hit a brick wall when it comes to getting the payoff amount... can someone please tell me what the hell is going on? I've been offered up to two points lower on a refinance, but can't seem to get past Countrywide! All of the sudden, the local lender can't get anywhere. Is there a recourse for this blatant refusal of help?
N  23rd of Oct, 2009 by    0 Votes
I have the same issue as above people I have been calling for 9Mths once a week and today 10/23/2009 I was told that some of the programs have changed so I dont qulify for any of them Mike Drawdy At B of A needs his phone to ring off the wall by us he is the guy that says yes or no on the home loans 1-805-520-5726. Please if you bank with any national banks pull your money out and put it in a credit union they aare on a differant regulation, or a safe this will bring the banks down
A  25th of Oct, 2009 by    0 Votes
If you want to see BofA go up in smoke, stop paying your credit cards and mortgage untile they reduce interest, and/or do a loan modification. They are predators raising interest rates on credit cards, lowering availabale balances which destroy your credit, and a black hole for loan mods. If everyone who has credit with them withheld payment, and all they had was their illegal alien business, they would be gone in sixty seconds.
N  16th of Nov, 2009 by    0 Votes
I BELIEVE BAC IS WANTING TO CAUSE PROBLEMS FOR COUNTRYWIDE CUSTOMERS. I HAVE HAD NOTHING BUT PROBLEMS WITH THEM ACCEPTING PAYMENTS. THEY HAVE MY ACCOUNT SCREWED.THEY WAITED TO POST MY PAYMENT UNTIL AFTER MY DUE DATE SO THEY COULD CHARGE ME A LATE FEE. NOW THEY STATE THAT I WAS 3 MONTHS LATE BUT THEY CASHED MY CHECKS. REP STATED THAT THEY WERE IN A SPECIAL ACCOUNT BECAUSE I HAD ASKED FOR LOAN MODIFICATION KNEW NOTHING OF IT. ALWAYS PAYED MY PAYMENTS. NOW THEY HAVE POSTED 2 PAYMENTS BUT CANT FIND THE THIRD. SO NOW I HAVE TO SEND COPIES OF CHECK AND BANK STATEMENT TO PROVE I PAYED THEM. VERY INCONVENT FOR ME TRYING TO PAY. MY ADVICE KEEP ACCOUNT OF EVERYTHING YOU SEND THEM NEVER KNOW WHEN YOU MIGHT NEED A BACKUP. LOOKING FOR ANOTHER LENDER.
A  29th of Nov, 2009 by    0 Votes
I CANNOT BEGIN TO TELL YOU HOW I HAVE BEEN TREATED SINCE I BEGAN TRYING TO GET HELP FROM COUNTRY WIDE / BANK OF AMERICA. I WENT THROUGH TRYING TO REFI, MODIFICATION, AND SHORT SALE. ALL OF WHICH THEY SAID TO CALL BACK WHEN THE PLANS WERE IN PLACE. I STARTED IN MAY 2008 I AGGRESSIVELY TO GET A MODIFICATION. I WAS FORTUNATE TO HIRE A COMPANY THAT ACTUALLY WORKED VERY HARD AND GOT NO WHERE. MANY TIMES B OF A SAID THEY CALLED ME AND I NEVER RECEIVED A CALL. BUT MAGICALLY IT IS IN THERE COMPUTER NOTES THAT THEY CALLED AND SINCE I DIDN'T CALL THEM BACK I WAS NEVER NOTIFIED THAT THEY NEEDED MORE PAPERWORK OR PROOF OF SOMETHING. SO TO MY SURPRISE I CALLED IN AND OF COURSE WE ALL KNOW THE ANSWER, MY WORK OUT PLAN WAS CANCELED. NOW IT IS NOVEMBER 2009 AND I AM IN FORECLOSURE AND EACH TIME I START A WORK OUT PLAN AND GIVE THEM EVERYTHING THEY REQUEST, I CALL IN AND I AM TOLD IT WAS CANCELED BECAUSE I DIDN'T PROVIDE SOMETHING. EVERYTIME I CALL IN I CAN NEVER GET MY NEGOTIATOR. I THINK THEY ARE FICTITIOUS. I AM TRYING TO STAY POSITIVE, BUT I AM POSITIVE THAT I HAVE COMPLIED WITH EVERYTHING AND I HAVE BEEN TOLD OVER 5 TIMES NOW THAT I QUALIFY AND TO KEEP A LOOK OUT FOR THE PAPERWORK. BUT I NEVER RECEIVE ANY PAPERWORK OR PHONE CALLS. I CALL IN AND I AM CANCELED. ON TOP OF EVERYTHING IT SEEMS I DEAL WITH CHILDREN AT A REGULAR BASIS. LITERALLY KIDS THAT TALK LIKE THEY LIVE ON THE STREETS. I HAVE BEEN SO STRESSSED THAT I CAN'T SLEEP AND I KNOW I WILL LOSE MY HOME. I BELIEVE THEY ARE NOT IN THE BUSINESS TO HELP ANYONE. THEY ARE ALL CROOKS.
A  1st of Dec, 2009 by    0 Votes
Shirley Eggleston has the same complaint. I suggest we all go on you tube and start talking about it...Stop using banks and go to a credit Union...
A  1st of Dec, 2009 by    0 Votes
Please feel free to email ---
shirleyeggleston@hotmail.com
lets start blog and go public...Let hit them where it hurts..
N  9th of Apr, 2010 by    +1 Votes
I just got off the phone with Fannie Mae today to dicuss the Making Home Affordable modification process that I've been in for over 10 months now with Bank of America. I was told that unfortunately, they are not a regulatory institution and can do nothing about what Bank of America is doing to thousands of people. I was told that Bank of America is the most unscrupulous institution in America, like if I didn't already know this. I was surprised to find out from this gentleman that as of today, this bank has still only approved 4% of all the loan modifications they have received since this process started. This guy even told me that this bank has absolutely no intent on doing anything for thousands of people but to continue to take people's money. They even told me that they are getting calls all the time from people, some telling them after a year or so of making trial period payments to BofA that they were told that Fannie Mae didn't approve their loan, which I was told was a blatant lie, because Fannie Mae said they have nothing to do with it. They did refer me to the FCC and said I should get some assistant with this agency.
I really felt angry after speaking to this guy because if what he is saying is true then I would think they would have contacted FCC themselves and get this fraud straightened out by now. Guess I'll be losing my home and that's okay because at least this insanity will be over, but I won't give up fighting to see that this bank is exposed for what it is and the kind of individuals who are behind all of this.

Kathy Bateman
Los Angeles County
A  24th of May, 2010 by    0 Votes
I AM IN THE SAME SITUATION AFTER 8 MONTHS OF SENDING IN DOCUMENTS AND 6 MONTHS OF TRIAL PAYMENTS, I RECIEVED A LETTER TODAY SAYING THAT I AM NOT ELIGIBLE WITH NO REASON OTHER THAN THEIR FABRICATED ONE, THIS HAS BEEN THE MOST HORRIBLE EXPERIENCE, I'VE BEEN IN MY HOUSE FOR 14 YEARS, NOW I HAVE NO IDEA WHAT I WILL DO, I HAVE 5 CHILDREN, AND AM SUPPOSED TO BE GRADUATING FROM COLLEGE THIS YEAR, BUT NOW I JUST DONT KNOW... IF ANYONE OUT THERE HAS GOTTEN ANWHERE WITH THESE BAC SCAM ARTIST PLEASE ADVISE ME TRACY ...ladypeacelove@charter.net
A  9th of Sep, 2010 by    0 Votes
I agree with all complaints againt Bank of Ameriaca. Is there any way to escalate our complaints to national media and White House?
A  20th of Nov, 2010 by    0 Votes
I went through much of the same. Hired a Company to represent me. B of A stonewalled them. The returned my money and said I was an my own with B of A as they would not deal with them. After over a year of dealing with B of A they told me I did not qualify for a Loan Modification. Asked for help in making up two late payments was also told NO help was available in fact was told I did not even qualify for a mortgage and that it was only a matter of time before B of A would foreclose on us. This past March I paid over 7k to bring my mortgage current. Kept getting letters from B of A regarding getting a Loan Modification even though I had a letter say from them telling me no. This past October got a late charge on my mortgage payment even though I have not been late. Paid it anyhow. Got two statements for November 1st statement did not show any further late charges. Made November payment on the 5th. On the 6th got a second statement for November this time it show another late charge which would go from $43.84 to over $130.00 if not paid by the 19th. Got all my paperwork that showed late charge already paid and took to local branch of B of A. Bank rep looked at it and agreed on two things. First, did not understand origination of first late charge nor the second late charge. Second late charge was paid. When she went to my account, she had to call a special number? Got the issue resolved with the person she spoke to and said the late charge would still show up on my December payment but to ignore it and just make my regular mortgage payment. Got her signature on document. In 2008 when B of A took over Countrywide I got a late charge which I disputed and was told by a B of A rep that I did not have to pay it In 2009 I had to pay over $627.00 in late charges. This is what started my troubles with the bank. Looks like they are trying to do the same thing again.
A  27th of Mar, 2011 by    0 Votes
I am in need of any literature about this. I am a resident of KY that has been getting the run around since 2009. I am willing to help start some kind of organization between us all to eliminate this dilemma for good. I have a 14 year old son and a 7 year old daughter, we love our home not our house. My fiancee' and I work hard to take care of our family.
LaDonna Nelson
zianee@hotmail.com
A  24th of May, 2017 by    0 Votes
I'm fighting the same issue now!

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