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Country Club Hospitality & Holidays
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www.countryclubindia.net
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2.4 262 Reviews

Country Club Hospitality & Holidays Complaints Summary

94 Resolved
168 Unresolved
Our verdict: Engaging with Country Club Hospitality & Holidays, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Country Club Hospitality & Holidays reviews & complaints 262

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B
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Country Club Hospitality & Holidays has left an official reply on this complaint.

Country Club Hospitality & Holidays not meeting commitments!

I upgraded my membership to their SuperCool membership with the commitments from them on the following:

1) They would give me free land
2) F&B vouchers worth Rs.10,000/-
3) 3Days stay in Kovalam
4) 5 days of room stay free in their clubs
5) fifteen years of free usage of Bandhipur club.

I have not used the 3rd point so I do not know what is in store for me there, also to get the letter for their commitment I had to call them many many times and finally had to go to VP level. For the Bandhhipur resort booking, they asked me to mail, but till now I did not even get an acknowledgment on the same.

The free land allotment letter has still not reached and I don't know if I will ever get it. For the F&B vouchers also I am calling them still and there is absolutely no proper answer from them. 5 days of stay is interesting, when we tried booking through that offer they would say rooms are full. But when I called the club directly and say I am willing to pay for the room, you will find the rooms available.

Very importantly the Mktg guy who would give you all the commitments will not even care to pick your call after he has taken the money from you.

I wish the company takes care of its customer, I really feel cheated.

Read full review of Country Club Hospitality & Holidays and 1 comment
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Ambikeswari
, IN
Jan 13, 2020 2:23 am EST
Verified customer This comment was posted by a verified customer. Learn more

Country Club cheaters... We planned to file a compliant against u in Malaysia Police depatment.

ComplaintsBoard
R
12:00 am EDT

Country Club Hospitality & Holidays don't use this company they don't stand behind their product

We recently had a pool built in our backyard and hired Country Club Sod and Landscape to install the backyard irrigation system and resod my front yard with St. Augustine and my neighbor's side and backyard with Bahia. We hired Country Club because, according to them, they ordered their sod from Duda, the sod was warranted against weeds and insects, and they did not require payment until the work was complete. We noticed weeds after the first week of installation and contacted Country Club. They sent Ed Stein out to look at our lawn and he told us to start mowing it, that they weren't going anywhere and would see this through. We mowed weekly and continued calling.

Frequently we had to call several times before getting through to Cathy. She never returned any of our calls. Country Club sent a lawn service (Dr. Jack’s) out to analyze our sod and told us they would hire them to treat our lawn a few times to fix the problem. The lawn service technician from Dr. Jack’s told us we had Bermuda grass and there was nothing he could use to treat that. The next contact we received was a faxed letter from Country Club stating that they were not responsible for our sod once installed and they were not going to do anything regarding our problem. I find it interesting that they would tell us they were hiring a lawn service but once they found out what the problem was they washed their hands of the situation.

Don't use this company they don't stand behind their product.

Company details:
Country Club Sod & Landscape
1600 N Ronald Regan Boulevard
Longwood FL [protected]
www.countryclubsod.net

Read full review of Country Club Hospitality & Holidays and 10 comments
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Dr Vandana
Mumbai, IN
Dec 05, 2023 1:33 pm EST

Fraud company took membership with 3.5 lac rupees 15 years back with promise of free land . Till now no land and not given anything . how to approach them as many times contacted them but now tired of chasing them

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CP.Rajesh
, AE
Oct 28, 2019 8:29 pm EDT

I had taken Country Club membership in 2014 in Country Club Dubai by paying AED22, 000 and till date I have not used the same. As I understand Country Club is closed in Dubai and I need refund of my money back.

I request you support on this refund.

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Manjula Balakrishnan
, US
Apr 28, 2019 2:23 am EDT

We have joined the country club in Malaysia in 2018. What will would like to highlight is very very poor response from the customer office over here in Bangsar, Kuala Lumpur.

The office number in Bangsar office is disconnected and i called the customer care person also not reachable.

I prefer to cancel my membership and kindly refund

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Pooja Chandu
, US
Feb 11, 2019 9:28 am EST

While taking a membership. Site seeing and staying is free. Only source to destination and destination to source ticket fare and food will be charged they said. Now when we are asking for holiday. They are saying only staying. Site seeing is not included. Now tell me what exactly your team in providing in holiday package? I need the explanation
.

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Sujith5215
, BH
Dec 10, 2018 3:20 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi There
Good morning

Could you please tell me how I can cancel my country club account and get back the money, as until now I didn't use any of your services.

thank you.

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t.periasamy
, IN
Nov 14, 2018 6:15 pm EST

i regret to inform that i want releave country clubs member .hence i request that already paid deposite&other amounts may kindly be refund me as early as posible please (my member no-CVMDICLUB5SB221827.T.PERIASAMY.MADURAI)

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jetedra_235
, IN
Aug 21, 2018 8:54 am EDT

Dear team,

So pl Help me & urgently

My membership Cancellation requirement, Already raise request last month 20-Jan- 2018,

No any resolution & no any Respond my Complaint

My membership no. CVRK1V5LB247714
Mobile no. Registered. [protected]

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CharmsT
, AE
Aug 20, 2018 5:15 pm EDT

Horrible patetic service
Rude staff: Afzal, Syed Yusuf
Angel Gaddi
False promises...of having hotels in. Ras al khaimah Fujerah
Need to literally beg to get something out of country club
Hotels in Goa are very poorly kept with dirtybed linen
Pictures can be displayed later

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Rustam ansari
, IN
Aug 21, 2018 6:00 am EDT

I invest 11000 aed in property in India I suddenly my mom get sick and I did heart surgery for mom then I ask refund of my money they told me it's take 60 days to get back then again same drama going on finally they gave a check after 16 month and that check get bounce

Still I did not get single Dirham from country club

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saifff
, US
Aug 16, 2018 1:14 am EDT

Paid 10K as assured they will give the login details and other details but till now i have not received, so i asked money back and close the matter.

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Contact Country Club Hospitality & Holidays customer service

Phone numbers

+91 406 748 2222 +91 406 748 7777 More phone numbers

Website

www.countryclubindia.net

Most discussed Country Club Hospitality & Holidays complaints

don't use this company they don't stand behind their product
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