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1:16 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Cottage Inn Pizza Staff and Management

I recently moved to an area located in and/or around the Courtland Mall area here in Flint, MI.
And, have been dealing with issues relating to being stalked electronically and verbally by cult members in addition to fraternity men and women of whom are members of the cult Freemasons and Order of Police.
I came across this pizza place in the phone book named Cottage Inn Pizza on Miller Road and began ordering pizzas from there eatery for delivery dating back to April 2012.
The first pizza that I had ordered was the Jalapeno with cheese pizza and then after a couple of times ordering that thoughtfully came across another pizza called Spinach Alfredo. After about three to four times ordering this pizza from this said eatery, I began to notice a difference in the quality of the pizza, meaning it got better because they had probably just begun to get my order right.
The last two times that I have ordered from their gourmet pizzeria, they have messed up my order. I asked to obtain the name of the person who owns the company today and a male manager on duty told me that he was authorized not to give anyone that information.
The managers do not know how to please their customers and are selective with people of whom they deem friend or foe.
The delivery drivers, I would say, all but maybe a couple here and there, do not care about their jobs nor do they care about pleasing the customer.
I ordered a Brisk pink lemonade from their company today and they gave me a strawberry/melon Brisk drink and when I called back for a refund, was told that he would take it back if it wasn't opened and by that time it was.
These people are nasty, unprofessional, and I would love to take legal action against their ###, I hate them.

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Update by Aarica
Jun 21, 2012 1:18 pm EDT

These people knowingly do stuff like this. They stalk and harass you to no avail. Their piss ants. They even make comments about it to other people and do things like this on purpose to people that they are trying to get a reaction out of.

I will never tip these people and they are pure trash.

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Brian Gaddy
, US
Mar 10, 2018 9:42 pm EST

Ordered a Pizza from Cottage Inn, Because I will NEVER ORDER PIZZA HUT again ! I tried online and it never went through. So I called and no apology was given(EVEN if it was my Fault). They took my order and When I received it, THE PIZZA was dry. I had ordered Garlic Butter Parmesan Crust, but nothing was put on the crust. PLUS THE INGREDIANTS WERE VERY SKIMPY ! Sad, after running restaurants for 20 years this is BELOW EXPECTATIONS!

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cldr774
Chicago, US
Jun 21, 2012 1:44 pm EDT

obviously the looney bin has let out for the day

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cldr774
Chicago, US
Jun 21, 2012 1:20 pm EDT

nutcase - plain and simple; just loonier than a tune
waaaaaaayyyyyy past medication time

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8:30 am EDT
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Cottage Inn Pizza Poor customer service

On Saturday evening May 3rd, I ordered Cottage Inn Pizza. I stood approximately five minutes as an African-American female, stood in a closet fooling around with another male worked. Soon Caucasian female approached to see if I had been help, replying "No" she replied "Oh, I'm sorry someone will be right with you.” She left, and the African-American female continued fooling ignoring me. Soon I motioned for a Caucasian male to come to the counter. I explained to him the situation, and he immediately apologized and completed my order. When home my wife informed me that we didn’t received the ice cream ordered. She immediately called and asked the cost to be credited to our account.

The following afternoon, May 4, order Cottage Inn again. Immediately upon completing the call, we had a family emergency. My wife quickly called to cancel. The person answering said "Okay, ” and hung up the phone. That evening my wife and I decided to go for ice cream. As we entered the store, the same African-American female walked over and stood with her arms crossed, rolling her eyes. Waiting for her to offer service, she said nothing. Telling my wife she would not speak, we began to order. While placing our order she was extremely rude and insulting.

Placing the bag in front of us-my wife told her of the credit. Entering our number, she said they were not to provide us and rudely snatched the bag away. We asked for an explanation, and she snapped telling us to speak to a manager. The manager (Jim) appeared, we asked why we were refused service. He responded "it’s noted by corporate in computer." I asking for a reason he couldn’t give one. Giving us corporate number [protected]. Returning home my wife could only find one corp number in MI [protected] from their website. As regular customers of Cottage Inn, I have been offended by this treatment. Treating customers rudely and nasty, then refusing to provide service with no explanation makes me no longer willing to support Cottage Inn’s business.

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