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Costway review: ridiculous 18

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Author of the review
7:02 am EDT
Review updated:
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They are thieves and they are aware of this. To resolve my issue I called them and was on hold for almost 30 minutes without talking to anyone! It was important to me to end up with this, that is why I waited for that long. What kind of service is this? Why do you provide phone numbers if nobody wants to talk to customers? It's way beyond irritating!

18 comments
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cindyml
Greenville, US
Jan 09, 2024 9:09 pm EST

Scratches busted hinges missing screws

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biggar
Coral Springs, US
Sep 24, 2023 4:32 pm EDT

Order number [protected]. I ordered 5 pool fences and one box came with a missing plastic sleeve.

order date: 09/14/2023

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MPHPhd
East Greennbush, US
Sep 23, 2023 9:28 am EDT

Where to begin? Defective parts, do not honor warranty, try and wear you down, treat you as if you're an idiot, ignore your complaints, and blame you for their defective products.

DO NOT BUY FROM THEM

FDSUS-pre

FDS12023072381125 TQ10152US-RE+ tcy

The Poor customer service rep is BERYL

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3 sided table
Tarpon Springs, US
Sep 11, 2023 2:11 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Set purchased through Walmart. Table only came with 3 sides . missing one side described as part "J" in instructions

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1962 Halloween
Portsmouth, GB
Jul 05, 2023 3:09 pm EDT

Hi you sent me the wrong colour umbrella you sent me a grey one when I ordered a blue one .I have a blue cover and a grey umbrella not very happy I ordered this through Amazon it arrived yesterday . Hoping you can resolve this for me thanks. Mrs Doba serial no op70280bl. And. scbw0655752bj-1

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Fuk u
, US
Apr 02, 2023 3:54 pm EDT

Costway PTC fan heater I purchased 5 and I've observed power loss in certain parts of my home, where circuit has been tripped. I've never experienced this prior to purchasing fan/heater. What advice can you provide. fan heaters were purchased on line March14, 2023. Thank you.

EP24389WH/EP24389RE

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Ellen Rothwell
, US
Apr 02, 2023 4:56 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Aircare Evaporative Humidifier purchased 6/26/22 model 861-000 serial HD02136-304 NEED TO BE REPLACED not working the warranty not expired at this point. please ship a new machine asap DO NOT WANT TO TAKE LEGAL ACTION ADDRESS 20160 THREE NOTCH RD LEXINGTON PK MD 20653 NAME ELLEN ROTHWELL CELL [protected]

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Ctqueen
, US
Oct 29, 2019 9:13 am EDT

Doesn't work, the company refuses to refund, doesn't reply to email. There's no phone to call.

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dblesser
, US
Jan 22, 2019 10:47 pm EST

We purchased a Costway tv stand # HW 56643BK-12. When putting this stand together, we found we are missing 2 camlocks. Would it be possible to get replacements? They were missing at delivery.

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dblesser
, US
Jan 02, 2019 11:37 am EST

We purchased a Costway television stand #HW56643BK-12. We are missing two (2) cam locks needed to put it together. Is it possible to get these replaced?

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aelebiari@yahoo.com
, US
Oct 15, 2018 1:31 pm EDT

I'm looking for bed base brain control box, my control box doesn't work and I need a replacement The item number is (HJC 18)in put V 29, out put 24V

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Shawnna Cardello
, US
Oct 15, 2018 4:10 am EDT

My washer wont spin unless its with assistance.

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aelebiari@yahoo.com
, US
Sep 28, 2018 5:29 pm EDT

I'm just looking for replacement part item no(HJC18) adjustable bed base brain module control box (in put 29 V, out put 24 V ) thank you

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Dklane
, VU
Sep 02, 2018 2:19 am EDT

Mercedez ride in toy showed up with no manual, called customer service and option 1- voicemail mail, option 2, phone line busy, option 3- left voicemail

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NanaJill
, US
Sep 01, 2018 12:41 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Ordered in March. My daughter used 1st time in April and rubber came off the wheel. How do I get the wheel replaced?This was a better stroller than others due to its ability to be broken down. The canopy are bigger and give better coverage. It was a birthday present for my twin grandsons. It cost me around 110.00 thru the walmart shopping site.

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Judy Kolosso
, US
Aug 29, 2018 3:24 am EDT

I was on my last load of clothes and I heard a clink in the machine and when I put in th he spinner it didn't work I bought a apartments side washer from eBay it work fine for a couple of months I would like one to know what to do I live in Waupaca Wi I really like the machine and I would like suffix email address is judykolosso@yahoo.com

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Mike carmel
, US
Aug 21, 2018 4:17 am EDT

I just got it two days ago and th washer does not spin at all. They won't return my emails. I going to notify the bbb and sec. I located the states attorney generals office too. This is nuts!

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Leah Perry
, US
Mar 19, 2018 12:03 pm EDT

Stay tuned...class action lawsuit in the making.