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Costway8' pre - lit christmas tree 750 led lights

I purchase a Christmas tree and it doesn't work. The light won't turn on and the tree branches are broken and some already felt apart and I haven't even started to put it together cause I am afraid is going to break so I imagen that when I spread the branches it will fall apart. This is a brand new tree and I shouldn't have to go through all this problems.See the Top 10 Worst Complaints in Concord, NC I called for over a week everyday [protected] none one pick up it disconnects sometimes. I left messages many times and a Walmart supervisor also left a message about this matter and nothing. I sent and email along with the pictures and the video to service.[protected]@costway.com and nothing. I need a refund ASAP or a NEW replacement that is not broken and that the light work to be mail to me ASAP. I have small kids and NOW we don't have a tree, they asked me everyday about the tree. This is not acceptable

Costway
Costway
Costway

Bu
Dec 03, 2018

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