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Costco Wholesale Corporation / customer service

United States Review updated:

I went to the branch in Santa Cruz, California on 08/17/18 to grab food. I was hesitant to bring my ESA animal with me because no matter where I've gone I always been told to leave because I look young and healthy. I brought her with me anyway because if I left her in the car she would of gotten hot. I was quickly flagged down by a employee and the security guard stating I couldn't have my ESA there when moments before I saw an elderly man leave with a dog that clearly was a pet or possibly an ESA and wasn't service animal. I have been living with my auto immune disorder for 20years and I'm 23, I find this to be discriminate because I look young I must be healthy.

Au
Aug 17, 2018
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  • Ha
      Aug 17, 2018

    My name is Paula Foster, and a member of costco. Murry, Utah has the Best Customer Service. I would like to give Beth in the Optical department 100% on customer service. She is an asset to your company. She is very knowledgeable about glasses, and she is awesome.

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