Costco / delivery of online purchase

I ordered a Visio suround sound online with the item #1113851. The order number is [protected] and my member number is [protected]. It was delivered yesterday, 12/01/2016 and left on my porch that faces the roadway. It was in the product box with no other box to disguise it. Also, it was a Christmas gift for my husband and he was the one who found it. I really love Costco but I am very upset with this. Expensive items such as this should come in other boxes to prevent thefts and my neighborhood had had multiple thefts recently. I really thought that by ordering with Costco I would have gotten better customer service and that my purchase would have been better taken care of such as being in another box.

Dec 02, 2016

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