Menu
Corset Deal Customer Service Phone, Email, Contacts

Corset Deal
reviews & complaints

www.corsetdeal.com
www.corsetdeal.com

Learn how the rating is calculated

1.0 3 Reviews

Corset Deal Complaints Summary

0 Resolved
3 Unresolved
Our verdict: Engaging with Corset Deal at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
Verified
The authenticity of the customer service contact information for Corset Deal has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Corset Deal. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Corset Deal reviews & complaints 3

Sort by:

Newest Corset Deal reviews & complaints

ComplaintsBoard
A
2:45 pm EDT

Corset Deal Buyer beware!! Worst shopping experience ever!

This has been probably the worst shopping experience of my life. I've tried countless ways to get ahold of someone... There is no one available to answer the phone, the call back function doesn't work, the chat feature takes hours to respond (not that i've gotten one), and the email responses just keep giving me the runaround. Here's to hoping a blast on social media gets me some answers.
I sent back my first corset (which, to be fair, was just gorgeous but I ordered too big) to be be exchanged and it was confirmed delivered on 9/14. I received no notification that my return had been received - I literally had to ask for it myself after I hadn't heard anything for a week. After finally getting delivery confirmation, I received an email asking what I wanted in exchange, even though I already provided that on the paperwork with the return, as instructed. On 9/24 I received an email stating that the exchange was being processed and that I would receive a tracking number at a later date. Again, I had to be the one to follow up and ask for the tracking information, only to be told on 9/27 that my item was a pre-order that needed to be manufactured! No one bothered to mention that to me before this point, or I would have selected another item and saved everyone the headache. And of course, I was told i'd receive tracking information at a later date. Almost another week goes by, and of course, I have not yet received the tracking information. So, again, I (the customer) had to follow up with a status inquiry on 10/2, specifically stating that the whole reason for this purchase was for a halloween event on 10/20 and that I was beginning to get nervous about not receiving it on time. On 10/3, I received an email stating that it was being processed and due to ship in 2-3 working days. I had not received the tracking info by the third working day (which carried over a weekend and a holiday), and so naturally, I sent yet another inquiry on 10/9 followed by another on 10/10. On 10/11, I was notified that the item was not in fact, being shipped due to a quality issue. While I can appreciate the fact that they don't want to ship a subpar quality item, this has just gone on too long... To the point of abject disappointment and frustration.
It's literally been a month, and i'm upset that I have had to all of the followup on my own. I was never notified of the receipt of the original item - I had to confirm that myself. I was not notified of the replacement's "pre-order" status until after the fact, nor was I given the option to change my order to something that was in stock. And i'm just now being notified of the quality issue, which I only received because my own persistence.
Last friday I got yet another email stating that the tracking information will be updated the following day... Can you guess what happened next? That's right! Nothing. No shipping confirmation, no tracking information, and no responses to email or chats (because apparently having people to actually speak to isn't a business practice). Here we are, a month from when this started and 4 days from my halloween event and still this hasn't been resolved. I have no time to purchase another one and am still out the money I spent on this one in the first place.
I have asked for expedited shipping (which I don't think is unreasonable at this point) and I also asked to hear from someone in upper management in the customer service department; someone should be made aware of the debacle that has been my return/exchange experience and how utterly disappointed i've been as first time customer. Aaaaaand, you guessed it. Silence.

Read full review of Corset Deal
Hide full review
ComplaintsBoard
C
9:21 am EST

Corset Deal Just don't!

I bought a corset from this store CorsetDeal and the one arrived was way too bug for me so I contacted their customer service and asked for a replacement. I pad for the return shipping and a restocking fee and when I received the replacement and tried it on I realized that was the same corset! It was still too big, so I decided to ask for a refund but they refused and said that they don't do refunds. They said that they can make another replacement but I refused and later sold my corset on eBay. Better stay away from CorsetDeal, they are highly unprofessional and make too many mistakes.

Read full review of Corset Deal and 3 comments
Hide full review
3 comments
Add a comment
A
A
algray1219
, US
Oct 16, 2018 1:44 pm EDT

This has been probably the worst shopping experience of my life. I've tried countless ways to get ahold of someone...there is no one available to answer the phone, the call back function doesn't work, the chat feature takes hours to respond (not that I've gotten one), and the email responses just keep giving me the runaround. Here's to hoping a blast on social media gets me some answers.
I sent back my first corset (which, to be fair, was just GORGEOUS but I ordered too big) to be be exchanged and it was confirmed delivered on 9/14. I received no notification that my return had been received - I literally had to ask for it myself after I hadn't heard anything for a week. After finally getting delivery confirmation, I received an email asking what I wanted in exchange, even though I already provided that on the paperwork with the return, as instructed. On 9/24 I received an email stating that the exchange was being processed and that I would receive a tracking number at a later date. Again, I had to be the one to follow up and ask for the tracking information, only to be told on 9/27 that my item was a pre-order that needed to be manufactured! No one bothered to mention that to me before this point, or I would have selected another item and saved everyone the headache. And of course, I was told I'd receive tracking information at a later date. Almost another week goes by, and of course, I have not yet received the tracking information. So, again, I (the customer) had to follow up with a status inquiry on 10/2, specifically stating that the whole reason for this purchase was for a Halloween event on 10/20 and that I was beginning to get nervous about not receiving it on time. On 10/3, I received an email stating that it was being processed and due to ship in 2-3 working days. I had not received the tracking info by the third working day (which carried over a weekend and a holiday), and so naturally, I sent yet another inquiry on 10/9 followed by another on 10/10. On 10/11, I was notified that the item was NOT in fact, being shipped due to a quality issue. While I can appreciate the fact that they don't want to ship a subpar quality item, this has just gone on too long...to the point of abject disappointment and frustration.
It's literally been a month, and I'm upset that I have had to all of the followup on my own. I was never notified of the receipt of the original item - I had to confirm that myself. I was not notified of the replacement's "pre-order" status until after the fact, nor was I given the option to change my order to something that was in stock. And I'm just now being notified of the quality issue, which I only received because my own persistence.
Last Friday I got yet another email stating that the tracking information will be updated the following day...can you guess what happened next? That's right! NOTHING. No shipping confirmation, no tracking information, and no responses to email or chats (because apparently having people to actually speak to isn't a business practice). Here we are, a month from when this started and 4 days from my Halloween event and still this hasn't been resolved. I have no time to purchase another one and am still out the money I spent on this one in the first place.
I have asked for expedited shipping (which I don't think is unreasonable at this point) and I also asked to hear from someone in upper management in the customer service department; someone should be made aware of the debacle that has been my return/exchange experience and how utterly disappointed I've been as first time customer. Aaaaaand, you guessed it. SILENCE.

C
C
CorsetDeal
, GB
Oct 17, 2018 7:13 am EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of algray1219

Dear Customer,
We really apologize for the inconvenience due to delay. As per our telephonic conversation, we have emailed the tracking details at your registered email address. Please let us know for any further assistance.

Kind regards,
CorsetDeal.

C
C
CorsetDeal
, GB
Jan 24, 2017 4:28 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Dear Customer, we are sorry for any inconvenience caused. As far as i can check with the details i have with me, you ordered a top size XL which was not a good fit, and you exchanged it for a L size. The L size delivered unfortunately is faulty, which is rare, but we promptly processed a replacement for size L. If you want sure i can share screenshots of all conversations here with you. We are sorry but we only do exchange or return one time, sure we offer refunds but we offer only once, either a refund or exchange. That is as per standard policy we have, I apologize if you felt that is not you agree to but we cannot change that. It is same for all our valued customers.

ComplaintsBoard
N
2:18 am EDT

Corset Deal Fraud!

Please stay away from CorsetDeal! They took my money and did not deliver my corset! My order was made in early January and it is now mid May and still no sign of my order. They do no respond and there is now way to reach someone from the company. I want to get my money back but they don't reply to my messages and don't pick up the phone! Avoid CorsetDeal at all costs!

Read full review of Corset Deal
Hide full review

Is Corset Deal legit?

Our verdict: Complaints Board's thorough examination reveals Corset Deal as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Corset Deal stands out for its commitment to quality and security. Clients considering Corset Deal should delve into its customer service record to gauge compatibility with their expectations.

Corset Deal earns 91% level of Trustworthiness

Perfect Trust Endorsement: Corset Deal achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

A long registered date for corsetdeal.com can be seen as a positive aspect for Corset Deal as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Corset Deal's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Corsetdeal.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for Corset Deal have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Corsetdeal.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Adult content may be available on corsetdeal.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • Corsetdeal.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The corsetdeal.com may offer a niche product or service that is only of interest to a smaller audience.
  • Corset Deal protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We have detected an internal review system on Corset Deal's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Corset Deal customer service

Website

www.corsetdeal.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Corset Deal?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Corset Deal Customer Service. Initial Corset Deal complaints should be directed to their team directly. You can find contact details for Corset Deal above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Corset Deal. Discuss the issues you have had with Corset Deal and work with their customer service team to find a resolution.