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Corel / corel paintshop pro 2018

1 Lincoln, CA, United States

I never have good experiences with Corel Support. For technical issues they only communicate via email and certain things get lost in translation. This time I have had 3 reschedules (at Corel's end) for the past 2 weeks and my problem is still not resolved.

I am having issues installing your Creative Content and why that is so hard for technical support I don't know. I have been a loyal customer for 12 years, yet not one time have I received excellent service. It's like pulling teeth to get some help.

Date of incident - 12/16/17
Support incident number - (4522907)
Description - Unable to download Creative Content
Latest Email attached

Kelli Harrison


Dec 30, 2017

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