Cordial Hotel & Resort Pelagone Gavorrano / I have been hugely overcharged by the hotel.

1 Gavarrone, Italy
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I was booked at the Cordial hotel Pelagone for 17, 18 and 19 october. I was charged 1000€ in advance for double room, golf and meals. 14 October my wife had an acute asthma crises difficulties breathing. The 15 October the doctor treating her forbade her to travel for 15 days. I informed the hotel and they charged me 756€ in cancellation charges. 75% cancellation charges is not reasonable. The hotel refuses to pay back my money although I of course have certificate from the doctor treating her.

Oct 20, 2017

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