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CooperVision / I request a refund of my $49 reward card!!!

My reward card states on the front that "FUNDS DO NOT EXPIRE"
I purchased 8 boxes last year, submitted my rebate and received my $49 reward VISA card.
I went to use it today and found out that there was zero dollars and it expired?????
I am just ripped off and come to think of it I had just again purchased 4 boxes this year from CooperVision with a rebate of $40 (haven't received it yet)...and If I had known I will be ripped off I would not have shopped here again.
Please refund my $49!

  • CooperVision Customer Care's Response, Nov 20, 2017

    Hello Mariteresa,

    We are sorry to hear you are having problems with our rebate system. Would you kindly contact me at [protected] or [protected]@coopervision.com and I will happy to work at resolving these issues in a timely and satisfactory fashion for you.

    We apologize for the inconvenience.
    Isabel Lucas

Ma
Nov 18, 2017

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