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Contigo / No customer service

1 Canada Review updated:
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There is absolutely no customer service! I'm very disappointed with Contigo!
I sent them an email asking for an assistance and received no reply back. Then I sent another message and they never even bothered to send me an automated reply!
Then I found their phone number and called and their rep said that they did not receive any emails. I asked them to assist me via phone, but they said that they needed my claim in a written form. Sent them another message and they promised to contact me back later, that never happened.

Nov 1, 2016
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