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Consumonics, Consumer Electronics Service Network / blaupunkt 46" tv. model no:46/188ggb 5bjft

1 MORDEN, LONDON, United Kingdom

Consumonics collected my tv on 21.11.2017 for a charge of £70. and said they will repair it. After several phone calls they told me that they need to replace the main PCB for for a futher cost of £188.
After a month I rang them to ask of the progress and they said they will deliver the TV on the 20.12.2017.
The tv was delivered at 8pm on the 20the December and I asked the deliverer if he would connect the tv to see if it works. He said that he only delivers and is not a technician.
The following day I connect the tv and swithed on. The power came on for 2-3 minutes and went blank/went off.
I rang and spoke to Mr Hammad. I told of this issue and said I wanted to complain about the repair. Unfortunately he gave me the incorrect email address for to lodge a complain. He said the tv would have to picked up for further repair! I kept ringing him to book appointment but he is not forthcoming. His workers who pick up the phone say that only Hammad can deal with the issue. Where do I go from here?

Dec 28, 2017

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