ConsumerBase / Bad quality databases!
We recently purchased over 7000 names covering pharma sector contacts from ConsumerBase service.
We were led to believe the quality of the lists were very high and had been ‘cleaned’ and verified in a highly professional manner, as would be expected from a business which is offering listing services at premium rates. I regret to inform you that our experience is very different to our expectations.
Our requirements, particularly for valid email contact information, were very clear. However:
Of the 5000+ on the European segment we had hard and soft bounces equating to almost 20% of the list.
Of almost 2500 names on the US segment this figure rose to over 46%
An additional 1700 names sent to us, whilst an improvement, still showed a very high bounce rate. These were also secondary classifications to our original requirements, so of considerably less value to us.
As we were quite specific on our requirements for packaging industry contacts we have been disappointed by the large number of responses from people who have no interest in packaging and have asked to be removed from the circulation.
We do not believe this is an acceptable standard of service and we recommend NOT to use the services of this company.
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