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Consumer Portfolio Services / THREAT

1 United States Review updated:

I contact CPS to discuss my account due to change of employment
date for next payment will change from 7/28 to 8/1 representative J. Brown ext.2806 was very rude told me she could only extend to 7/31 I explained the funds would not be available until 8/1 rep goes on to say they would have to pick up vehical. By this time I was very upset and said do what you have to do-I then asked to speak with a manager or supervisor. Rep refused to let me speak with anyone else. So I hung up and called right back while I was holding my other line had clicked it was the rep from CPS she called me back to retaliate some words were said by Ms. Brown the CPS representative a threat was made not sure what kind by that time I hung the phone up again.
The point is that the rep called customer back with threat.

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Comments

  • Li
      3rd of Oct, 2008
    -1 Votes

    IM VERY SORRY TO HERE YOU, COULD NOT GET YOUR PROBLEM FIXED. BUT YOU NEED TO UNDRESTAND THAT THEY LET YOU PUSH BACK YOUR PAYMENT BACK 3 DAYS. IF YOU MOVE YOUR PAYMENT FROM JULY TO AUGUST THAT IS EXTENDING YOUR CONTRACT (LEGALY) THEY CANT DO THAT. YOU ALWAYS HAVE A GRACE PERIOD TO MAKE YOUR PAYMENT YOU SHOULD FIND OUT WHAT THAT IS BEFORE YOU GET INTO IT WITH PEOPLE THAT ARE WILLING TO EXTED YOUR PAYMENT - GRACE PERIOD AR ALWAYS 5 TO 10 DAYS THAT WOULD HAVE SOLVED YOUR PROBLEM. YOU NEED TO STAY CALM AND THINK *** LEGALY*** YOUR PAYMENT CAN NOT SKIP A MONTH, WHAT YOU ARE ASKING FOR, WOULD VIOLATE YOUR CONTRACT

  • Ma
      23rd of Apr, 2009
    0 Votes

    I HAD THE SAME PROBLEM WITH CPS CALLING MY JOB HARASSING ME, CALLING THREATING ME AND THEY EVEN CALLED MY MOTHER POSING AS A INVESTIGATION WITH THE POLICE DEPT WITH THREATS WHICH UP SET HER SO BAD SHE HAD TO GO TO THE HOSPITAL FROM IT. AND THE MANAGERS ARE JUST AS RUDE AS THE EMPLOYEES I DONT KNOW WHAT KIND OF COMPANY THAT THEY ARE RUNNING BUT THEY ARE NOT PROFESSIONALS AT ALL. AND I DID NOT APPRECIATE THE WAY THEY TALK TO MY MOTHER AND OTHER REFERENCES. I WORK AS A INVESTIGATOR AND IT IS AGAINST THE LAW FOR THEM TO CALL ANYONE AND POSE A PUBLIC SERVANT OR PEACE OFFICER TO TRY AND GET A CAR PAYMENT. I FEEL THIS COMPANY NEED TO BE SHUT DOWN BECAUSE ALL THE PEOPLE THAT WORK THERE ARE CRAZY RUDE

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