Consumer Financial Advisory Board / Failure to refund
I have been trying since January 2009 to obtain a refund of $895 from Consumer Financial Advisory Board in Clearwater, FL.
They keep lying to me and telling me that they will refund my money but never do. The latest episode was in May. They told me that they were under NEW management and processing and paying refunds was a priority of their new management. They sent me a Refund Request Form to fill out and return to them. Once they received it, they called me and told me that my refund would definitely be refunded withion 90 days. That was on June 19th. This is after I had already been promised a refund from Shannon Dunlap in January 2009.
After 90 days passed on September 20, I called them and asked to speak to the customer service supervisor who I was told was named Terry. She was "in a meeting" and I was told she would call me back. She never did and I have caalled every day since then with the same results.
I have already filed a Better Business Bureau complaint against them back in March with no result. BBB has no legal authority and even though Shannon respsonded to them that I would be refunded my money, I still have not received a check.
I would like to explore starting a class action law suit against them. If you have been ripped off by them, please e-mail me at firstname.lastname@example.org. If I can get enough parties who have been ripped off by them, I will contact a lawyer and see what can be done
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