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2.3 28 Reviews
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Consumer Depot complaints 28

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5:58 pm EDT
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Consumer Depot Order never received then fraud charge to my account.

I ordered an IPOD (free) and only had to pay shipping of $7.95. I placed the order on 9/18. My account was charged on 9/19. I never received my IPOD. Went to my account to transfer money saw a second charge to my account of $79.95 posted on 9/23. Both of these charges used the business name of "Gracefully the Green Hous" with no contact information. There is no company with that name anywhere in the country.

I tried to pull up the consumer gadgets web site to find out what is going on. The site states that it can not be reached.

I am beyond angry. I want my $87.90 back. Can you help me?

Desired outcome: I want my $87.90 refunded to me as soon as possible.

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10:13 am EDT
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Consumer Depot Coach purse

Ordered, supposedly a Coach purse through Facebook at first the charge was $7.99 sent me a fake confirmation that had no legit order number to track my order and last but least went to make a payment on something on last Friday 9/22/2023 and discover this consumegadget.com had drafted $79.99 out my account this is over a scam to take advantage of people who lives on a fixed income I need my purchase or my money back 😡🤬

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2:23 am EDT
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Consumer Depot Paid for TV

I paid 7.95 8/20/2023 and I haven't received anything else. I called and gave my name and she hung up. I received a text message and I clicked on it and went to a FB post. I went through verification process and gave my prepaid credit and since then havent heard anything else. This company has been scamming people left and right. I have already filled out a police report and gave the IP address and saved information. This company will be prosecuted.

I did receive a VERY GENERIC email bill to and ship to which has my address

.but thats it.

Desired outcome: Refund ASAP

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Is Consumer Depot legit?

Our verdict: Complaints Board's thorough examination reveals Consumer Depot as a legitimate entity with notable strengths. Despite a 32% resolution rate on customer complaints, which invites a closer look, Consumer Depot stands out for its commitment to quality and security. Clients considering Consumer Depot should delve into its customer service record to gauge compatibility with their expectations.

Consumer Depot earns 96% level of Trustworthiness

Perfect Trust Endorsement: Consumer Depot achives 96% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Consumer Depot. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Consumer Depot's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Consumerdepot.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Consumerdepot.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Consumer Depot's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 32% of 0 complaints were resolved.
  • Consumerdepot.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The consumerdepot.com may offer a niche product or service that is only of interest to a smaller audience.
  • We conducted a search on social media and found several negative reviews related to Consumer Depot. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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3:07 pm EDT
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Consumer Depot My order

Order Confirmation
Order Number: [protected]
Ordered On: 06/20/2023 09:47pm
Bill to
Lola Johnson
8823 Terrace Falls dr
Soddy Daisy, TN
37379
United States

Ship to
Lola Johnson
8823 Terrace Falls dr
Soddy Daisy, TN 37379
United States
Items in Your Order
I’ve called always closed same email response

Desired outcome: A full refund

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6:32 pm EDT
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Consumer Depot Multiple items ordered I did not order, ipods and a watch

I clicked on a review for my TMobile service I had. Was told all I have to pay is 5.95 for shipping. After I clicked that and submitted for the 5.95 delivery fee of a galaxy phone I had motor charges on my card. Emails with no tracking number. No way to contact anyone. I want all my money back. First about was 19.95 and 29.95. consumer gadget depot is name of the company.

Desired outcome: Full refund

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9:09 am EDT
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Consumer Depot Pots and pans

When ordering this product I was told I would only have to pay shipping and handling costs for this promotional product of $5.95. SINCE IT WAS PRIZE FOR SURVEY WITH “Walmart” This is what I was charged initially but then three days later I received another charge of $79.85 which was not otherwise and would like an explanation of why it was charged! AND then took my acct negative as it was outside payroll time

By charging this additional charge is falsely advertising the product at hand and criminal. If not resolved promptly, I will turn over to BBB and post to Facebook ware I acted upon add.

Desired outcome: REFUND!!!

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12:42 pm EDT

Consumer Depot HexClad cookware

When ordering this product I was told I would only have to pay shipping and handling costs for this promotional product of $5.95. This is what I was charged initially but then three days later I received another charge of $79.85 which was not otherwise and would like an explanation of why it was charged!

By charging this additional charge is falsely advertising the product at hand and criminal. If not resolved promptly, I will turn over to BBB and post to Facebook ware I acted upon add.

Rana Cleary

Desired outcome: Refund of $79.95

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7:07 am EDT
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Consumer Depot walmart 500 card

I was told to follow a questionair and I would recieve a gift card from walmart for 500.00. I did it and recieved a order confirmation # [protected]. I did have to pay for the shipping of 6.95. They got there money and I got nothing.

I have been waiting since March 22, 2023.

I cant seem to get ahold of anyone from consumergadgetsdepot. I have seen that they scam people all the time. Isnt this consumer fraud, or internet fraud?

I hope that they recieved some type of retrubution. 6.95 wont break me, its the idea they defrauded me that is the complaint.

[protected]@aol.com

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9:29 am EST
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Consumer Depot Unauthorized credit card charges

On 12/01/2022 I responded to an ad on Facebook about if I ansered the question correctly I would win a Keurig coffee pot and all I would have to pay was for S&H $6.95. So I payed the $6.95 with my debit card. Then 3 days later the charged my care for 78.84 on the 3rd of Dec. I filed a dispute with my Credit union and it is still pending. The Ad on facebook was set up to look like a Walmart website. after I paid the 6.95 a few more website showup for more free thing I did not accept then a few more pages zipped by lasting only a few seconds so I was not able to read what was on the sites. This company has been doing this for a long time. they have several url's they use and different address's all over the US and they are all PO box rental company's. I don't know for sure but I'm thinking the main office is out of India. I'm wondering why these people are still doing this. they need to be shut down. I send several emails to them and called them and could never get through

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10:05 am EST

Consumer Depot Item never shipped after paying for shipping charges

On December 10, 2022, like many other people, I received an email stating that I had won an I phone14 and all I had to do was pay 6.95 shipping. I did so, but luckily I had 7.00 on a prepaid visa that I used, instead of my regular credit card. If I hadn't, they would have got me for more I'm sure! I only received an email with my order number( not tracking number) and a link to a website that has since gone up for sale.

Desired outcome: I would like what I was promised( the iphone14 I supposedly won) but I'll settle for the 6.95 shipping that I paid. Also would love a reply, even if it's just to say "Hey! Sorry we screwed you!"

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4:41 pm EST

Consumer Depot Consumer Gadgets Depot

I received an email into my direct inbox stating that I had won a free phone iPhone 14 from a McDonald's survey. Seemed legit, stated that I won a prize and only had to pay $2 for shipping. My card was charged $6.95 and they attempted to charge it again immediately after from another name, I can't remember because it was blocked. All the emails that I received were under the name Consumer Gadget Depot but was listed under the name Advance Deals Ultimate on withdrawal via credit card withdrawal. I received an email with an order number but nothing after that and that was on December 10th today is the 18th. Said shipping would be 3 to 5 days. Definitely a scam. Stealing money from people. False advertising, fraudulent charges and using McDonald's as a guise.

Desired outcome: I would like to receive the item that I was promised.

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Update by Ahubbard777
Dec 18, 2022 4:50 pm EST

I received an email into my direct inbox stating that I had won a free phone iPhone 14 from a McDonald's survey. Seemed legit, stated that I won a prize and only had to pay $2 for shipping. My card was charged $6.95 and they attempted to charge it again immediately after from another name, I can't remember because it was blocked. All the emails that I received were under the name Consumer Gadget Depot but was listed under the name Advance Deals Ultimate on withdrawal via credit card withdrawal. I received an email with an order number but nothing after that and that was on December 10th today is the 18th. Said shipping would be 3 to 5 days. Definitely a scam. Stealing money from people. False advertising, fraudulent charges and using McDonald's as a guise.

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11:19 pm EST

Consumer Depot Consumer depot stealing $69.95 from me

They used the McDonalds brand (Golden Arches), I didn’t notice until after I fell for their scam that the s was left off of McDonalds. I use the real McDonalds app. and did enter some sort of contest. I originally thought that is what this was…clearly I was wrong. On 12/11/22 I authorized $2 for shipping on an iPad they said I won in an email. They then took $6.95 out of my account then 3 days later they took another $69.95 out of my account. I called the number listed on the bank transaction and a Customer Support agent from another company, she said they take calls for multiple companies. I was then informed that I could only get 1/2 of the $69.95 back, even after I explained they were not authorized to take that money.

Desired outcome: Full refund of the entire amount that I was scanned for $6.95 + $69.95 = $76.90

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8:11 pm EST

Consumer Depot Not sure what it was for no invoice or bill only info was from my paypal record of the money taken

These are the transactions 12/3/2022 advance deals ultimate 29.95 transaction #15607555fu701802c and megaprimeinstantslimfi 12/5/2022 19.95 transaction# 02989962wv9582427 and truevibrancefantastic 12/5/2022 6.95 transaction number 8mt46443hh494142y I didnt order anything and dont even know what this stuff is they cancelled my paypal card saying its fraud thanks for all the problems you caused me im sure im not the only one I will be taking this up with someone who knows more about scams and fraud

Desired outcome: return my money

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Update by Eric Bruce
Dec 09, 2022 7:56 pm EST

they took 6.95 19.95 and 29.95 from my paypal account and i have been unable to get it back i never ordered anything i have no invoice or bill what kind of company is this , o wait i know b.s. this happened on 12/2/2022 when i was looking at things on my amazon account its hard to believe this stuff happens and i get treated like the one doing wrong i have contacted amazon and paypal and well we will close your account so it doesnt happen again i guess i have to start hunting people down myself then thanks for nothing

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9:56 am EST
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Consumer Depot Unauthorized credit card charges.

Received email stating I had won a iPad pro if I took survey for review of Walmart. After writing review it said I would need to pay $6.95 for shipping. I agreed. After providing info. Pop up came up thanking me for my subscription. Which I didn’t agree to or even a chance to agree to. I was then charged the $6.95 shipping fee. And a couple days later charged $69.95. I received no email on what any of this was for or how to contact them. The was a # and a name on my banking account charge that I took a guess was a phone #. In calling I was able to get subscription canceled. But they could not refund or tell me what it was for. I believe this was all scam. As I can not find any reliable info on consumergadgetsdepot.com

Desired outcome: I'd like my $6.95 and $69.95 refunded.

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8:47 pm EST
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Consumer Depot Email scam from consumergadgetsdepot

Received email stating I had won a pot and pan set if I took questionere for review of Walmart. After writing review it said I would need to pay $6.95 for shipping. I agreed. After providing info. Pop up came up thanking me for my subscription. Which I didn’t agree to or even a chance to agree to. I was then charged the $6.95 shipping fee. And a couple days later charged $79.95. I received no email on what any of this was for or how to contact them. The was a # and a name Intenseperfnc. on my banking account charge that I took a guess was a phone #. In calling I was able to get subscription canceled. But they could not refund or tell me what it was for. I believe this was all scam. As I can not find any reliable info on either consumergadgetsdepot. Com. Or Interspeperfnc.

Desired outcome: Would like refund. May be contacted @[protected]@gmail.com

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Janet Faye Proctor
, US
Dec 02, 2022 11:34 am EST

I also fell for this scam.They took out the 6.95 to win a $500 Walmart card! I didn't know you had to pay to win something. I had ordered pillows so I thought the next debit charge was my pillows for 69.95. Well the next month I get a charge for 62.95, knowing I hadnt orered anything.I call my bank and got a number to call and finally after numerous calls get someone to tell me I had subscribed to win the money. Really? And that I had 250 dollars of vouchers accredited to me, I have nothing accredited to me. I canceled the so call subscription and was told no more charges. But also called my bank and had another debit issued. Iam on a fixed income and they would had continued to take out over 60 dollars every month if I hadn't noticed something suspicious. Thank God I don't ordered much.

J
J
Jasmine Dixson
, US
Dec 02, 2022 12:16 am EST

Hello,

What was the phone number listed on the charge. Was it [protected]? Same thing happened to my wife.

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A
9:03 am EDT

Consumer Depot Mac book pro, Apple

Yes, I received an email from your company. And paid for a, MacBook Pro. I'm an attorney, and I'm hoping that by reading the reviews below. I will not have to take you to court. Reading the comments below. I will not have a problem filling A class action law suit, against your company.. I advise you, if you do not want to find yourself, up to your next skin lawsuits. You will send me the correct item I ordered, and stop this false advertisement. I'm sending your customers one thing, and sending them something totally different. I patiently await a response. Before we have to take the next step..

Please, do believe that if you send me a product that is defected or broke, you will be hearing from my office.

Desired outcome: Proper functioning product, that I pay for. MacBook Pro, laptop. Believe me you will save yourself a lot of headache, and monies. If you send me a broken unit, be prepared to chicken food in court. And your company shut down.

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2:36 pm EDT

Consumer Depot Tool box

I ordered a toolbox online it was debted from my account but 8 days later I haven't gotten anything from them they said it would be 5 to 7 days I am still waiting. If it isn't here or I don't get an email about this product I will file a complaint to the better business bureau. I wanted. the tool box for my husband and I can't replace it so please resolve this issue.

Desired outcome: Either I get the money back or get the toolbox

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6:31 am EDT

Consumer Depot Unauthorized debit on my account

18th September, 2022,my credit card was debited 69:95$ without authorization or initiated from me for no purchase at all.I am old woman that is all I have.

This was done by consumergadgetdeport support

This is the debit alert I received

Valued Customer,Thank you for using FirstBank Visa Card, Your card **0065 was debited with 69.95 $ on 18/09/2022 ; 2:00 in 8554817386COMPLETEESSE.

Desired outcome: I want the amount of 69:95$ reversed and return to my account.

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6:52 pm EDT

Consumer Depot Sales fraud

I bought a X-Box 360 Pro system from Consumer Depot at the end of november 2008 which I was told was refurbished by Microsoft and had a 1 year warrenty with them(microsoft). In less than 5 months the unit has the "red ring of death" and no longer functions at ALL! I called Microsoft and found out that not only was it not refurbished by them, but that it had been sent to them for repair before and had been tampered with and that they wouldnt even touch it for repair. So now I am 200.00 poorer and have a game console which I cannot get repaired for any amount of money! Consumer Depoy says they won't do anything at all to replace it or get it repaired for me. No customer service at all...

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7:04 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Consumer Depot Selling Used Items as New

The company sent me an obviously used printer/copier when I ordered and paid for a new printer. It was not in the original packaging, the ink cartridge was already inserted and there was even a document in the copier. I obtained a return authorization and shipped the printer back. They have refused to credit the price of the return shipping $50 because they claim that the printer was not used, I had even sent them pictures of how the printer looked when I received it.

This is NOT a reputable company. There is a class action suit against them for numerous such cases.

BEWARE!

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K
kekehh9
, CN
Apr 21, 2010 9:59 am EDT

Hello,

M

How are you doing? Hope you are alright.

Last week, I bought Many items.

it is very cheap and I get it in 5 days. The quality is very good.

The site also sell Sneakers, handbag, purse, jeans, sunglass, hat and so on.

I never forget to share good things with friends.

So, if you are interested in it, you can have a look.

I think you will get some surprise.

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Overview of Consumer Depot complaint handling

Consumer Depot reviews first appeared on Complaints Board on Sep 12, 2007. The latest review Order never received then fraud charge to my account. was posted on Oct 4, 2023. The latest complaint Selling Used Items as New was resolved on Apr 21, 2010. Consumer Depot has an average consumer rating of 2 stars from 28 reviews. Consumer Depot has resolved 9 complaints.
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  1. Consumer Depot contacts

  2. Consumer Depot phone numbers
    +1 (615) 851-2125
    +1 (615) 851-2125
    Click up if you have successfully reached Consumer Depot by calling +1 (615) 851-2125 phone number 0 0 users reported that they have successfully reached Consumer Depot by calling +1 (615) 851-2125 phone number Click up if you have UNsuccessfully reached Consumer Depot by calling +1 (615) 851-2125 phone number 1 1 users reported that they have UNsuccessfully reached Consumer Depot by calling +1 (615) 851-2125 phone number
    +1 (615) 263-0282
    +1 (615) 263-0282
    Click up if you have successfully reached Consumer Depot by calling +1 (615) 263-0282 phone number 0 0 users reported that they have successfully reached Consumer Depot by calling +1 (615) 263-0282 phone number Click up if you have UNsuccessfully reached Consumer Depot by calling +1 (615) 263-0282 phone number 1 1 users reported that they have UNsuccessfully reached Consumer Depot by calling +1 (615) 263-0282 phone number
  3. Consumer Depot emails
  4. Consumer Depot headquarters
    3332 Powell Ave., Nashville, Tennessee, 37204, United States
  5. Consumer Depot social media
Consumer Depot Category
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Most discussed Consumer Depot complaints

Consumer Depot is a fraud!
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