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Consumer Cellular

Posted: Aug 12, 2017 by    

i can not not ever get a person on the line. i have called as d several times as earls 9:00 am.

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My husband have been members of AARP since 1997. We get e magazine and news letter every month. As seniors we put our trust in Iyour consumer information as the gospel. My husband saw their ad in magazine and wanted to switch from Straight talk to CC. He will be 70 years old August 17, 2117. I purchased the Doro (senior friendly) phone and had his phone number ported to CC. THIS has been a nightmare! If you have a question about about your monthly statement --- YOU will never get through to a REP to resolve a conflict. They put on hold and make you listen to the disgusting news. FORGET about A CALL BACK FOR YOUR PLACE IN LINE!!! AINT gonna happen ! AARP please address this issue concerning Consumer magazineCellular, Don't take my word ---Look at the COMPLAINTS from SENIORS like us, and DO something about it! After all you have a very "HAPPY" AD in every issue of your magazine???????
Complaint comments Comments (0) Complaint country United States Complaint category Bad Business Partners

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Consumer Cellular Logo Consumer Cellular
Customer Care Service
7204 SW Durham Rd Ste 300
Portland
Oregon
United States - OR97224
+1 888 345 XXXX
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