I was scammed also. I contacted the BBB in Nevada but because they are not affiliated with the BBB then they can't force them to respond. The BBB gave me a number to call in the State of Nevada. It is the Nevada Department of Consumber Affairs (775-359-2299) and they can put a stop to this company. I talked to Mike Hasltine and he said go to www.fyiconsumer.org and click on forms, and then complaint forms, and then the Reno Nevada address. The company real name is "Customer Service Inc" and the consumberbill.com is not to blame. The consumberbill.com is their billing department. I was advised to print the complaints that are listed on the internet as well as any information regarding to your issue. If you want to talk to the correct person call 775-359-2299 and also file a claime with the above address and BBB. The BBB said they have 148 complaints about this customer but contact the Nevada Consumer Affairs to put at stop to this company. Mike told me this company has to make the terms and conditions readable and noticable and they can not go in your bank account by hacking this information from the Payday loan website. I received a copy of the terms and conditions. It says they will debit your bank account for the monthly dues of only Seventeen dollars and Ninety Five cents and a one time enrollment fee of only Forty Nine dollars and Ninety Five cents after the 7 day trial period. Remember this is a risk free offer and for your convenience, you can contact us via phone or chat at our customer service site of www.consumerbill.com within the first 7 days to cancel, and you will not be charged/debited the monthly fee. However, if we accidently missed the terms and conditions, they are taking the $49.95 before the 7 day trial so they are breaching their terms and this is unautorized. We have a case. Please take immediate actions because per the email they sent me today, after the $49.95 and the $39.95, they would charge either $16.95 for one and month $17.95 for the either.