connect2world.com / wrong commitment
This is Jaimini from Calgary Canada. I got a call from Ajay Sharma of connect2world Calling Card Company. He called me three times every day for the past five days, finally he begged for a $10 for which he promised to give 1000 Minutes, after I gave the card information I got a mail from email@example.com & firstname.lastname@example.org that my Card has been charged for $13 and the Service is Activated.
I also got few mails from email@example.com, firstname.lastname@example.org, email@example.com and firstname.lastname@example.org
First of all, $10 was for the service is 1000 Minutes, which was supposed to be the actual cost however there was a $3 hidden service charge which was not disclosed by Ajay Sharma.
Secondly, the very next day my Card was again charged for another $200.
There after whenever I call the Toll free Customer Care Number: CAN- [protected] No one receives my call. I have send mails to all the above mentioned mail ids, but till now I have not received a single reply.
It makes me feel worse that I have been Robbed by my own Countrymen. Ajay Sharma said that he is from Delhi and presently he was calling me from Bhopal.
My Dear Friends, Please be careful with connect2world, there website is www.connect2world.net and there so called customer care numbers are:
NZ - [protected]
After thanks giving day, I will go for a chargeback with my card company and sue Connect2World in the court of law in Calgary, Canada.
This is the Mail I have received.
On Tue, Aug 3, 2010 at 9:33 PM, HelpDesk <email@example.com> wrote:
$100 promo balance has been credited to your main account below. Your new account is active now. Your total available talktime is $300 now.
Please note down your account details below.
• Account Number - [protected]
• Web Alias(Username)- [protected]
• Web Password - [protected] (Password for customer to access to the web interface and view the balance.)
For viewing account details- https://www.connect2world.net/customerlogin.php
Local Access Number - [protected]
PIN Number - [protected]
SIP ACCOUNT – CONFIGURATION
Step 1 : Dial the Local Access Number.
Step 2 : Enter Card/Pin No. (if required and dialed from any unregistered phone or from any phone with hidden CLI)
Step 3 : Enter viz. a) For calling on a land based phone XXXXXXXX in New Delhi, India, dial 91-11-XXXXXXXX plus the # key.
b) For calling on an Indian mobile phone XXXXXXXXXX, dial 91-XXXXXXXXXX plus the # key.
*Note: It is highly recommended not to disclose your Login ID N Password to any of the sales team member of Connect2World Network over the phone. Any issue please mail us at firstname.lastname@example.org
For any further assistance feel free to write to us email@example.com or firstname.lastname@example.org
Connect2World Network (P) Limited I United Kingdom
email@example.com I firstname.lastname@example.org
https://www.connect2world.net I www.ultimatewaves.net I www.universalwaves.net
An International Telecom Carrier Company
*****Confidentiality and Privilege Notice*****
This email is intended only to be read or used by the addressee. It is confidential and may contain legally privileged information. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone, and you should destroy this message and kindly notify the sender by reply email. Confidentiality and legal privilege are not waived or lost by reason of mistaken delivery to you.
I have attached a Screen Shot of this mail in this Complain too; please find it in the Attachment.