Concourse Village East / bathroom ceiling
A big portion of my bathroom ceiling collapsed onto me in the middle of the night. Plaster from the ceiling fell on top of me and continued to fall throughout the night until the Fire Department arrived. This is assumed to be a brand new apartment as I just moved here in June 2018. I have also been on time with all rent payments, so to have plaster from ceilings falling onto me, a loyal customer, is unexceptable. Although I just moved to this apartment, I have been living in Concourse Village my entire life and have never been so insulted by the mediocrity of service and building conditions. The ceiling in my lobby also has a huge hole with water leaking from it. Clearly there seems to be issues of flooding and water in the walls which Concourse Village has failed to take care of. I write this complaint hoping it reaches the right person who can aid me in this situation. Thank You.