Complete Savings / Complete Save
reviews and complaints

Extremely shocked to discover that complete savings have been deducting £10 continuously for the last 5 years! I have emailed and asked for a refund but they only gave back a month worth of the refund. And they said I joined the membership after completing the travelodge online transaction. But I never sign up and NOT AWARE of this signed up and I have never use the service at all!
This isn't fair to the consumers and I can't afford to lose this money. I want the full refund!

I just went into my Irish bank account and noticed yous have taken out 15€? I have never even heard of your company before let alone sign up for it, I expect a full refund ASAP, I don't know how you can take money from an account I barely use but yous found a way, I don't know any details of the membership yous have used my card for as I've never signed up for anything in the first place, please respond ASAP as I'm abroad and need this matter sorted!
Regards Ryan

I was looking through my bank transactions and seen you had taken out £15 from my bank account on Tuesday 15th January, I'm not sure how or why this is as I haven't even heard of the company before. I phoned the bank and they have stopped all transactions being made by your company however they cannot give me a refund and explained it would have to be from the company themselves.

Hello i have noticed 15 pound has been took out of my account and I don't understand why would there be any chance I could get that refunded back in as i need it for my children I don't remember singing up to anything or have any clue why it has been taken out kf my account. I would really appreciate it if you would be able to get back to me as soon as possible

Thank you anyway

Please contact me on Nichol.[protected]@yahoo.com because I have payed into something I don't won't or need. I don't think it is very fair you just taking money out off peoples banks with out there say so. It is always asking for company name and address I don't have my own company. I want my money back now and if you don't do it today I will be thanking it further

This company has been taking money out of my account on a monthly basis without my consent. Apparently it is savings through online purchasing or something, but the thing is, I barely buy anything online! If they were a legitimate company they would at least provide statements or receipts via email so we could see the money coming out. But as they take out merely 15£ a month, they may think it goes unnoticed.
I demand a refund for the money taken out as I am sure i did not sign up for this service.

I signed up for that programme through Trainlines, on the 15/11/18 just wanted to save some money on tickets. Provided all the necessary receipts, bank details. I was aware, it is going to cost me £17 per month after the trial period but I said, it is could be useful maybe on other purchases as well. It is also stated in the agreement it takes 30 days showing on my account. I contacted after like 3 weeks about the status then they arrogantly let me know I was giving my bank details 2 days later so only going to appear about 22/12/18. Rang them on the 23rd, (also, they precisely deducted the membership fee on the 17th so are having my bank details) and they said they are sorry that it is not there, I have to give my IBAN details and it tooks 10 days.. How come they are asking for an international banking detail when it is a Britain based company? Also, they 100% having my banking details as they deducted the membership fee already .
It is just sounds totally dodgy
Can anyone advice me which body I can turn to?
Be aware, cheeky little buggers they are

Member No: [protected]

You have been taking monthly payments from my account for almost a year, well done you got me, now how do I stop your smart trickery and stop your payments which to me is by cheating me.

I believed I was registering only for a discount on my next purchase which I never got, but instead Ive been robbed every month from you.

Not sure if its the same scam but both of you have been taking from my account

WLY*MYTIMEREWARDS.CO.UK
WLY*COMPLETESAVE.CO.UK

This would have been done on January 2018, your asking for a client number Which I never received, all I have is the transaction from my account.

For me the money has been taken by deception, and i have been cheated, however, all i want is for this to stop and no further payments made.

My bank statements show that for the last four months there has been an unauthorized deduction of £15.00 per month made on the 2nd of each month. I have no knowledge of authorising these payments and so therefore I would request they be stopped with immediate effect. I also request written confirmation to this effect.
I find this practice scandalous as I do not know what transaction prompted an unwanted subscription to Completesave.Co.Uk. I notice from the number of complaints received this can be easily prompted by a transaction with a large number of retailers. Does this mean that I can't make a transaction to Argos, or book a room with Premier Inn without being caught by this scam.

some how yous have got my bank details and have taken £15 out of my bank account! i have recently contacted twice. and yet been told i do not have an account or membership! yes no wondering if i did not make an account or a membership with yous at all! my bank has told me this is part of a 3rd party from a website i recently purchased from! and i was to contact yous, which i have done. yet no help at all from yous, so it has been made as a fraud claim! absolutely disgusting, i have never ever heard of this [censored]ty scamming website in my whole life up to 2 days ago! makes me sick!

I have cancelled this once and stopped my credit card only to find out that they are still taking the monthly £15 out on my new card... Really furious. I cancelled the payments via my Halifax bank. Registered my new card and just checked my statement and they have taken the £15 subscription fee out again. I have never used this nor signed up for this subscription.

I have just noticed that £15, has been deducted from my bank account from this complete saving company. I have not signed up for anything to allow this to happen.

Upon viewing my bank statements this is the second time that it's happened, therefore I am owed £30. I have no idea where this has come from because I always take notes for a subscriptions I apply for.

I will he contacting my bank first thing tomorrow morning to cancel these payouts and demanding my money be refunded.

I purchased some train tickets through completesavings.co.uk in august 2018 and was assigned member no: [protected].

I have since had no dealings with them.

I was thus surprised to see just now on my statement a withdrawal of 15gbp on december 3 as follows:

Wly*completesave. c switzerland on 02 dec bcc

I do not understand why they have withdrawn amount from my account without my permission and I would like my money back.

I am a 17 year old full time student who was completely fooled into trying to save my money when buying a concert ticket. I realised today that I've been getting charged for 3 months. I'm so confused and now also scared of what will happen to bank account as my rent/bills/food-my entire existence runs off that bank account. I'm at a completely loss over the zero morals of this scam

Thank goodness I check my accounts regularly! I am not very impressed that you've taken money from my account when I didn't give you my account details, you have got these through a company I used and then offered me a "cash back" deal - which I never actually got! I feel totally and utterly conned! You don't make it clear that you'll be taking a monthly charge, no warning that you'll be taking! Feel that you have falsely taken money from my account without authorisation!

Hi
I have the problem, I have never used your services, I did not agree you take money from my account! Please refund my money you have been stolen, thanks!
I never been Sign-Up for Any saving service 1 year ago they taking my money for notingh and If im not getting 150£ tefumd i w'll Go to court and i will make big complen about
Wly comlete savings
Ref number:[protected]

WLY* Complete Save have been taking money fraudulently from my credit card. I do a small amount of online shopping usually with the companies, but at no time have I requested to join the Complete Save savings plan. I have only just discovered this fraud, in part because I had a replacement credit card about a month ago and no longer have online access to previous statements, but also because the amount of £15 per month is a small enough amount not to raise alarm bells! I have now contacted my bank and had further payments stopped. I am furious that this amount of money has been stollen from my account. Somehow this company has got hold of my details, but I can confirm that I have never completed an application form to join this savings plan or received any emails or other documents from this company. I want my money refunded and this company investigated.

Complete savings has been deducted £10 every month from my debit card since 2013! Never enter any details and never sign up anything from them but they can just deduct our hard earn money without any consent! I believe there are many victims out there, anybody knows any ways to report about this issue? This is too much and ridiculous. We need to stop this and shall take any legal action against them. Many thanks.

Completesave.com have began removing £15 per month from my bank account without any authorisation from myself nor my bank.
This is the second time they have embezzled the £15 a month previously our two years ago. The £15 was removed from my account this time on the 21/10/2018

I hope you can resolve this appalling matter asap please.

Kind regards
A.Turnage

Dear Mary.
I just discovered that my credit card has been debited 15GBP per month for the last 2 years by your company with out my authorisation. This is un fair and illegal act, there fore I ask you to cancel any further debiting and to refund the money £360 ASAP.

Your help will be very appreciated

Best regards

Paul Daly
[protected]@hotmail.com