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3.4 1726 Reviews

Complete Savings / Complete Save Complaints Summary

1049 Resolved
677 Unresolved
Our verdict: With a good resolution rate, Complete Savings / Complete Save generally handles customer issues well. However, it’s important to be proactive. Familiarize yourself with their processes and services. Reading through various customer experiences will provide valuable insights into how they handle complex issues.
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Complete Savings / Complete Save reviews & complaints 1726

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Newest Complete Savings / Complete Save reviews & complaints

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10:36 am EST
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Complete Savings / Complete Save scam! unaware of the signed up to complete savings

Extremely shocked to discover that complete savings have been deducting £10 continuously for the last 5 years! I have emailed and asked for a refund but they only gave back a month worth of the refund. And they said I joined the membership after completing the travelodge online transaction. But I never sign up and NOT AWARE of this signed up and I have never use the service at all!
This isn't fair to the consumers and I can't afford to lose this money. I want the full refund!

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3:09 am EST

Complete Savings / Complete Save I never signed up for anything

I just went into my Irish bank account and noticed yous have taken out 15€? I have never even heard of your company before let alone sign up for it, I expect a full refund ASAP, I don't know how you can take money from an account I barely use but yous found a way, I don't know any details of the membership yous have used my card for as I've never signed up for anything in the first place, please respond ASAP as I'm abroad and need this matter sorted!
Regards Ryan

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2:52 pm EST

Complete Savings / Complete Save unexplained transaction

I was looking through my bank transactions and seen you had taken out £15 from my bank account on Tuesday 15th January, I'm not sure how or why this is as I haven't even heard of the company before. I phoned the bank and they have stopped all transactions being made by your company however they cannot give me a refund and explained it would have to be from the company themselves.

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Cecily JONES
, US
Jan 17, 2019 7:08 pm EST

Same happened to me...just randomnly checking bank transactions today and noted 15.00 from my account on 15th January also...must have been a field day for this scum scam company. Have advised my bank no more payments to be made, and I am now coming after this unethical immoral sham company for my money back .

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6:17 am EST
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Complete Savings / Complete Save wly complete savings

Hello i have noticed 15 pound has been took out of my account and I don't understand why would there be any chance I could get that refunded back in as i need it for my children I don't remember singing up to anything or have any clue why it has been taken out kf my account. I would really appreciate it if you would be able to get back to me as soon as possible

Thank you anyway

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12:58 am EST

Complete Savings / Complete Save not setting anything up with you and you are taking money out my bank

Please contact me on Nichol.[protected]@yahoo.com because I have payed into something I don't won't or need. I don't think it is very fair you just taking money out off peoples banks with out there say so. It is always asking for company name and address I don't have my own company. I want my money back now and if you don't do it today I will be thanking it further

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10:44 am EST

Complete Savings / Complete Save wly complete save

This company has been taking money out of my account on a monthly basis without my consent. Apparently it is savings through online purchasing or something, but the thing is, I barely buy anything online! If they were a legitimate company they would at least provide statements or receipts via email so we could see the money coming out. But as they take out merely 15£ a month, they may think it goes unnoticed.
I demand a refund for the money taken out as I am sure i did not sign up for this service.

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11:18 am EST

Complete Savings / Complete Save neglected customer service, unethical agents

I signed up for that programme through Trainlines, on the 15/11/18 just wanted to save some money on tickets. Provided all the necessary receipts, bank details. I was aware, it is going to cost me £17 per month after the trial period but I said, it is could be useful maybe on other purchases as well. It is also stated in the agreement it takes 30 days showing on my account. I contacted after like 3 weeks about the status then they arrogantly let me know I was giving my bank details 2 days later so only going to appear about 22/12/18. Rang them on the 23rd, (also, they precisely deducted the membership fee on the 17th so are having my bank details) and they said they are sorry that it is not there, I have to give my IBAN details and it tooks 10 days.. How come they are asking for an international banking detail when it is a Britain based company? Also, they 100% having my banking details as they deducted the membership fee already .
It is just sounds totally dodgy
Can anyone advice me which body I can turn to?
Be aware, cheeky little buggers they are

Member No: [protected]

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11:43 pm EST

Complete Savings / Complete Save unapproved payments for unknown service

You have been taking monthly payments from my account for almost a year, well done you got me, now how do I stop your smart trickery and stop your payments which to me is by cheating me.

I believed I was registering only for a discount on my next purchase which I never got, but instead Ive been robbed every month from you.

Not sure if its the same scam but both of you have been taking from my account

WLY*MYTIMEREWARDS.CO.UK
WLY*COMPLETESAVE.CO.UK

This would have been done on January 2018, your asking for a client number Which I never received, all I have is the transaction from my account.

For me the money has been taken by deception, and i have been cheated, however, all i want is for this to stop and no further payments made.

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12:41 pm EST

Complete Savings / Complete Save unauthorized credit card charges

My bank statements show that for the last four months there has been an unauthorized deduction of £15.00 per month made on the 2nd of each month. I have no knowledge of authorising these payments and so therefore I would request they be stopped with immediate effect. I also request written confirmation to this effect.
I find this practice scandalous as I do not know what transaction prompted an unwanted subscription to Completesave.Co.Uk. I notice from the number of complaints received this can be easily prompted by a transaction with a large number of retailers. Does this mean that I can't make a transaction to Argos, or book a room with Premier Inn without being caught by this scam.

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4:16 pm EST

Complete Savings / Complete Save money taken out bank

some how yous have got my bank details and have taken £15 out of my bank account! i have recently contacted twice. and yet been told i do not have an account or membership! yes no wondering if i did not make an account or a membership with yous at all! my bank has told me this is part of a 3rd party from a website i recently purchased from! and i was to contact yous, which i have done. yet no help at all from yous, so it has been made as a fraud claim! absolutely disgusting, i have never ever heard of this [censored]ty scamming website in my whole life up to 2 days ago! makes me sick!

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4:49 am EST

Complete Savings / Complete Save direct debits of £15 x 4 monthly been taken from my credit card

I have cancelled this once and stopped my credit card only to find out that they are still taking the monthly £15 out on my new card... Really furious. I cancelled the payments via my Halifax bank. Registered my new card and just checked my statement and they have taken the £15 subscription fee out again. I have never used this nor signed up for this subscription.

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1:23 pm EST
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Complete Savings / Complete Save money being taken from my account without permission

I have just noticed that £15, has been deducted from my bank account from this complete saving company. I have not signed up for anything to allow this to happen.

Upon viewing my bank statements this is the second time that it's happened, therefore I am owed £30. I have no idea where this has come from because I always take notes for a subscriptions I apply for.

I will he contacting my bank first thing tomorrow morning to cancel these payouts and demanding my money be refunded.

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Kelly Falkner
, US
Dec 17, 2018 5:39 pm EST

I see I’m yet another one you’ve managed to scam! I will be reporting this and expect a full refund, stop stealing peoples hard earned cash and open a real business or get a job 😡😡😡😡

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10:22 pm EST
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Complete Savings / Complete Save unauthorized withdrawal of 15 gbp from my account

I purchased some train tickets through completesavings.co.uk in august 2018 and was assigned member no: [protected].

I have since had no dealings with them.

I was thus surprised to see just now on my statement a withdrawal of 15gbp on december 3 as follows:

Wly*completesave. c switzerland on 02 dec bcc

I do not understand why they have withdrawn amount from my account without my permission and I would like my money back.

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7:42 pm EST
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Complete Savings / Complete Save scam

I am a 17 year old full time student who was completely fooled into trying to save my money when buying a concert ticket. I realised today that I've been getting charged for 3 months. I'm so confused and now also scared of what will happen to bank account as my rent/bills/food-my entire existence runs off that bank account. I'm at a completely loss over the zero morals of this scam

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2:09 pm EST
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Complete Savings / Complete Save monthly charges!!!

Thank goodness I check my accounts regularly! I am not very impressed that you've taken money from my account when I didn't give you my account details, you have got these through a company I used and then offered me a "cash back" deal - which I never actually got! I feel totally and utterly conned! You don't make it clear that you'll be taking a monthly charge, no warning that you'll be taking! Feel that you have falsely taken money from my account without authorisation!

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5:50 pm EST
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Complete Savings / Complete Save saving

Hi
I have the problem, I have never used your services, I did not agree you take money from my account! Please refund my money you have been stolen, thanks!
I never been Sign-Up for Any saving service 1 year ago they taking my money for notingh and If im not getting 150£ tefumd i w'll Go to court and i will make big complen about
Wly comlete savings
Ref number:[protected]

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12:21 pm EST
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Complete Savings / Complete Save wly completesave.co.uk [protected]

WLY* Complete Save have been taking money fraudulently from my credit card. I do a small amount of online shopping usually with the companies, but at no time have I requested to join the Complete Save savings plan. I have only just discovered this fraud, in part because I had a replacement credit card about a month ago and no longer have online access to previous statements, but also because the amount of £15 per month is a small enough amount not to raise alarm bells! I have now contacted my bank and had further payments stopped. I am furious that this amount of money has been stollen from my account. Somehow this company has got hold of my details, but I can confirm that I have never completed an application form to join this savings plan or received any emails or other documents from this company. I want my money refunded and this company investigated.

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9:23 am EST
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Complete Savings / Complete Save complete savings scam

Complete savings has been deducted £10 every month from my debit card since 2013! Never enter any details and never sign up anything from them but they can just deduct our hard earn money without any consent! I believe there are many victims out there, anybody knows any ways to report about this issue? This is too much and ridiculous. We need to stop this and shall take any legal action against them. Many thanks.

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1:36 pm EST

Complete Savings / Complete Save unauthorised removal of £15 per month from my bank account. they also did this to me two years ago to.

Completesave.com have began removing £15 per month from my bank account without any authorisation from myself nor my bank.
This is the second time they have embezzled the £15 a month previously our two years ago. The £15 was removed from my account this time on the 21/10/2018

I hope you can resolve this appalling matter asap please.

Kind regards
A.Turnage

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10:15 am EST
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Complete Savings / Complete Save Theft of my money by you.

Dear Mary.
I just discovered that my credit card has been debited 15GBP per month for the last 2 years by your company with out my authorisation. This is un fair and illegal act, there fore I ask you to cancel any further debiting and to refund the money £360 ASAP.

Your help will be very appreciated

Best regards

Paul Daly
[protected]@hotmail.com

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Complete Savings / Complete Save In-depth Review

Overview of Complete Savings: Complete Savings is a membership program that offers a range of benefits and savings opportunities to its members. It provides access to exclusive discounts, cashback offers, and other perks.

Membership Benefits and Features: Complete Savings offers a variety of benefits and features to its members. These include cashback rewards on purchases made through partner retailers, discounted gift cards, travel discounts, and access to a personal savings dashboard.

Customer Service and Support: Complete Savings prides itself on providing excellent customer service and support. They have a dedicated customer service team available to assist members with any questions or concerns they may have. The team can be reached via phone, email, or live chat.

Transparency and Trustworthiness: Complete Savings is committed to transparency and trustworthiness. They provide clear information about their membership program, including the terms and conditions, privacy policy, and how to cancel membership if desired. They also have a Trustpilot rating and display user reviews on their website.

Membership Costs and Savings: Complete Savings offers a 30-day free trial for new members, after which there is a monthly membership fee. The savings and discounts available through the program can vary depending on the individual's shopping habits and usage of the program.

Ease of Use and Accessibility: Complete Savings is designed to be user-friendly and accessible. The website is easy to navigate, and members can access their account and savings dashboard from any device with internet access.

Complaints and Resolutions: Complete Savings takes complaints seriously and aims to resolve them promptly. They have a dedicated complaints team that can be contacted to address any issues or concerns that may arise.

Additional Services and Partnerships: In addition to the core membership benefits, Complete Savings offers additional services and partnerships. These may include discounted travel insurance, access to exclusive events, and partnerships with other companies to provide even more savings opportunities.

User Reviews and Testimonials: Complete Savings displays user reviews and testimonials on their website, allowing potential members to see the experiences of others. This can help users make an informed decision about whether to join the program.

Conclusion and Recommendation: Overall, Complete Savings offers a range of benefits and savings opportunities to its members. The program is user-friendly, and the customer service and support are excellent. However, it is important for potential members to carefully consider their shopping habits and usage of the program to determine if the membership costs and savings potential align with their needs and preferences.

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Contact Complete Savings / Complete Save customer service

Phone number

800 389 6960

Website

www.completesavings.co.uk/frequently-asked-questions

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