This 'Law Firm' is so far below the lowest of the low in regards to every aspect of the method in which they do business. I have never heard such hate come from people in EVERY case, no matter the situation. The way they treated my 79 year old grandmother, the words they used, even after being told they have the wrong person. Same name, but come on, only an idiot (or someone representing COMO Law Firm) can mistake the difference between how someone supposably in their 30's sound v. an eighty year old. Only to ... I'll stop there.
management is who the blame should be on as so far 2 different guys had the same complete lack of disrespect and scropted pitch and 'answers to...' - If only I can get their real names and let their grandparents explain to them how a couple of slime balls has made their lives miserable and just the action of answering a phone call has become a moment in life with happiness (thinking it's family or friends) to one of fright.
After I took a call from them, and stated all the correct things to them, as well as informed them that they have bad info in front of them, I am just shocked that the ownership has allowed this department and it's management to represent their name in this fasion. Since laywers are usually far from oblivious, I can only take the assumption that this is exceptable to them.