Commuter Service Butterworth - Padang Renggas — service
For the past 2 days the padang besar Butterworth line was delayed at evening 7:11pm ddelayed to 7:30pm at BM station. Therefore, the Butterworth - Padang Renggas train have to wait to accommodate the Padang Besar passengers which the train was over populated absolutely no space in between people which cause so much inconvenience. Those who wants to get down on the following station was a impossible task to get out from crowd is squeezed people. KTMB should increase the frequency of the trains should there be lots of demand. By the sales of the tickets you should be able to estimate the capacity and did some statistics study. As a tax payer I'm so frustrated to pay for public service and get horrible service in return. Please look into this issue immediately.